Loan Account Administrator

CMLS Financial, one of Canada's largest Commercial lenders, is looking for a Loan Account Administrator to join our growing team. The Loan Account Administrator is responsible for performing specific functions of the mortgage life cycle. These functions are required in order to maintain a performing mortgage asset and ensure customer satisfaction.

The roles within the Loan Account Administration team include but are not limited to processing financial and non-financial requests which includes updating mortgage documentation, updating mortgage life insurance and file management, as required by Mortgage Specialists including Customer Service, Taxes, Default and Retention in the timelines required in accordance with CMLS SLA.

The administrator is expected to be an expert or specialist in the functions they are accountable for, including: 

• Fire Insurance Administration
• Mailing communications to borrowers as required
• Incoming Mail Management
• Returned Mail Management
• Posting of Transactions
• Follow up on shortfalls on paid out loans;
• Reporting Management
• Miscellaneous / Duties as Assigned 

• Excellent problem-solving skills
• Strong oral and written communication skills
• Strong organizational and time management skills and the ability to manage multiple priorities while meeting deadlines
• Strong interpersonal relationship building and listening skills
• Demonstrate professionalism, judgment and integrity in daily operations
• Has proactive approach with the ability to take initiative and work independently
• Have high attention to detail
• Post-secondary degree or diploma in business an asset
• 2+ years in residential mortgage administration
• Fully competent in working with basic PC software and the suite of Microsoft office products, mainly Excel

Benefits and Perks
Some of the benefits we offer at CMLS are:

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top Up Program 
• Discounted gym memberships
• Travel assistance and EAP
• Business Casual dress code
• Company social events + sport teams
• Hybrid work arrangements and telecommuting opportunities
• And more

Who are we?

Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 50 years of experience, 30,000 clients, $45 billion in assets under administration, and offices coast to coast. Some of Canada's most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important services. Building on our solid foundation of financial strength and experience, we continue to deliver unparalleled capital solutions for all our clients needs.

You will love working here

Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Our employees are able to gain valuable industry exposure, lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.

Equal Opportunity Employer

CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to hear from you

If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.