Production Supervisor

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

As a Production Shift Supervisor, you will be responsible for managing and coordinating the Production Line Team on your shift. We lean on our Shift Supervisors to be People Managers and Leaders, while also balancing the day-to-day activities involved with optimizing production and ensuring the preparedness of the shift including such factors as planning material availability, training, labour, and machinery. In this role, you'll work closely with the Production Line Manager and report to the UGP Manager.

The Production Shift Supervisor will balance a wide portfolio of responsibility including, but not limited to:

Resource Availability

• Ensuring the availability of packaging, semi-finished product and raw materials for the shift

• Support the Performance Analyzer in the monthly inventory adjustment

• Manages and resolves availability issues related to packaging, semi-finished product and raw materials

• Prepares picking list for raw materials and semi-finished products

• Support the AG in the monthly inventory adjustment,

• Ensures left over items (finished, semi-finished, bulk, raw materials) are returned to warehouse at the end of the week

Production Planning/Shift Handover

• Supports the planning of the operating activities on the lines

• Supervises changeover activities, together with the Quality Department and Packaging Component Providers

• Supports the Local Planning Department and the Team leaders for the in process changes of quantity to produce

Continuous Improvement

• Identifies and proposes continuous improvement initiatives and improvement areas

• Collaborates with the UGP Manager and SSP Function in the development and application of Continuous Improvement initiatives

• Work with UGP, and other stakeholders to implement TPM

Hours of Work: 12 hour continental shift

Cost

• Responsible for performance of the lines and the management of the UGP budget (training hours, OT, consumables etc.) per shift.

Safety and Hygiene

• Responsible for the hygiene and sanitation compliance of the production area;

• Responsible for working within the guidelines of all applicable aspects of food safety program (ISO, HACCP, GMP) and ensuring compliance

• Ensure all program requirements/standards regarding quality and food safety are implemented, practiced and maintained

Workplace Safety

• Ensures compliance with health & safety regulations not limited to and including the assigned production area;

• Completes health & safety incident/accident reporting;

• Participates in internal safety audits and is the production reference during internal/external quality and safety audits

• Ensures the monthly safety talks are done with workers

Human Resources Management

• Manages workplace personnel issues, respecting company guidelines and informing the UGP Manager and HR

• Responsible for the accurate allocation of employees on the lines (absence and availability verification, team composition, cross-lines and cross departments movement)

• Support the UGP Manager in the management of absenteeism and documentation due to scheduled vacations and unscheduled illnesses to ensure proper coverage;

• Prepares the employee performance review and collaborate with the UGP Manager when required

• Manages workplace personnel issues, respecting company guidelines and informing the UGP Manager and HR

• Manages accidents on the line (first aid intervention, accident reporting, accident investigation,) supported by the Team Leader, according to company guidelines.

• Ensures workplace training requirements are met for all personnel in area

Maintenance

• Work closely with Maintenance team to minimize disruption to the line in the case of breakdown and repair

Environmental

• Assist in the implementation of and conformity to the Environmental Management System within key process areas

The ideal candidate will have:

• Knowledge of production lines and machinery (production performance indicators, technological processes);

• Experience in stock management, production models and planning techniques;

• Dedication to Food Safety, Quality and Sanitation policies and procedures;

• Demonstrated problem solving and leadership skills;

• Ability to troubleshoot technological problems;

• Demonstrated team building skills;

• Well-versed in SAP, Excel, would be an asset.

Minimum Requirements:

• Strong inter-personal skills, and ability to work in a matrix system;

• Demonstrated ability to direct production employees in a proactive and positive manner;

• At least one year of experience as a Team Leader or Supervisor in a manufacturing setting.

•    Competitive Rates

•    Shift premiums

•    Fully employer-paid benefits starting on day 1

•    Employer matched pension

•    Up to 14 weeks Parental Leave top-up

•    15 vacation days

•    Opportunities for advancement

•    Employee Assistant Program (EAP)

•    On-site Cafeteria

•    Free Parking

•    Employee events e.g. BBQ's, ice cream days and Ferrero product giveaways

•    Relocation assistance available

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.