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Software Developer CRM 9867-0311

2 weeks ago

Toronto, Ontario, Canada Foilcon Full time $80,000 - $120,000 per year

HM Note: This onsite contract role is in office every day at the manager's discretion. Candidate resumes must include first and last name, email and telephone contact information.

Description

Responsibilities

  • Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
  • Resolves and troubleshoots technical problems which arise during the use and operation of software packages

Skills

Experience and Skill Set Requirements

General Skills

  • Experience in programming and analysis; specialized CRM software package support at the specified experience level
  • Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
  • Experience in structured methodologies for the development, design, implementation and maintenance of applications
  • Experience in design, code, test, debug and document applications
  • Experience in the use of object and/or third generation language development tools
  • Experience in one or more programming languages
  • Experience in application design, latest design patters, deployment and troubleshooting
  • Experience with relational and hierarchical database technologies
  • Experience in the use of information retrieval packages using query languages
  • Experience with one or more communications protocols
  • Experience in structured methodologies for the design, development, implementation and maintenance of applications
  • Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
  • Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
  • A team player with a track record for meeting deadlines CRM Software

Development Skills

  • Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
  • Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
  • Experience with middleware and gateways
  • Expertise in specific tools for CRM software development desirable skills
  • Knowledge and experience with programming Internet-ready applications
  • Knowledge and experience in rapid application development (RAD) methodologies
  • Knowledge and understanding of Information Management principles, concepts, policies and practices
  • Experience with middleware and gateways
  • Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
  • Ability to provide post-implementation support and resolve any post-implementation technical issues
  • Experience conducting design walkthrough sessions with project team
  • Knowledge and understanding of the OPS Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  • Ability to provide user and system documentation as required

Experience and Skill Set Requirements

Experience (30%)

  • Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
  • Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows.
  • Customize Dynamics using C#, JavaScript, and HTML
  • Expert knowledge working with Dynamic CRM SDK, Dynamic CRM Web API, Organization Services, OData Standard, Fetch XML and XRM Toolbox.
  • Experience building custom portals using ASP.NET, .NET Core, Angular-JS, TypeScript, Azure App Services, Web Jobs, Azure Functions, Logic Apps and integrate with Dynamic CRM Online.
  • Building complex MS Power Bi Reports on Dynamic CRM online for on-demand and schedule reporting.
  • Expert in customization of Power App, Power Pages
  • Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management.

Technical Skills (40%)

  • Experience with Agile methodologies
  • Experience with Dynamics 365 and Azure solution design
  • Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
  • Experience with marketing automation tools and customer journey analytics.
  • Working knowledge of both low code development and custom development on Dynamics 365
  • Working knowledge with Dataverse design and development
  • Working knowledge of development in Azure technologies
  • Working knowledge of .NET, C#, JavaScript
  • Working knowledge of DevOps, task boards, pipelines, etc.

Reporting and Integration (20%)

  • Working knowledge of creating CRM Dynamics Reports and MS Power Bi Reports and CRM Word Template Creation Knowledge
  • Proven experience as a CRM Developer, with a strong focus on reporting and analytics.
  • Solid understanding of SQL, data visualization tools and CRM APIs.
  • Experience with ETL processes and data integration.
  • Strong analytical and problem-solving skills.
  • Ability to utilize CRM APIs to integration with OPS Enterprise systems.

Communication Skills (10%)

  • Excellent communication and stakeholder management abilities.
  • Strong communication skills to prepare documentation, including but not limited to: solution documentation,
  • user manuals, reports, reviews, assessments
  • Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients
  • Ability to communicate designs and development in clear and understandable manner

Must Have:

  • Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
  • Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows.
  • Customize Dynamics using C#, JavaScript, and HTML
  • Expert in customization of Power App, Power Pages
  • Ability to utilize CRM APIs to integration with Enterprise systems