Financial Aid Advisor
1 week ago
The Financial Aid Advisor & Practicum/Placement Coordinator is responsible for supporting students throughout their academic journey by managing financial aid processes and coordinating practicum/industry placements. This role ensures students receive accurate financial guidance, meet documentation requirements, and secure appropriate practicum/placement opportunities aligned with their program outcomes. The position works closely with academic, admissions, and industry partners to deliver exceptional student experience.
Key Responsibilities
1. Financial Aid Advising
- Assist students in understanding financial aid options, student loans, grants, and scholarships.
- Guide students through application processes, document submission, and eligibility requirements.
- Review and verify financial aid applications for accuracy and completeness.
- Conduct financial counseling sessions regarding loan responsibilities, budgeting, and payment timelines.
- Coordinate with Finance/Bursar to ensure timely disbursement of funds and account reconciliation.
- Maintain up-to-date and accurate student records in CRM/SIS systems.
- Communicate deadlines, missing documents, and next steps to students through email, calls, or appointments.
- Assist with appeals, reassessments, and special circumstances as per policy.
- Ensure compliance with institutional, provincial, and federal guidelines on financial aid processing.
2. Practicum & Placement Coordination
- Coordinate practicum and placement requirements for eligible students based on program curriculum.
- Maintain a network of industry partners to expand placement opportunities.
- Match students to appropriate practicum sites based on program needs, skills, and employer requirements.
- Collect and verify practicum documents (MOUs, agreements, insurance, forms).
- Conduct orientation sessions to prepare students for practicum expectations and workplace conduct.
- Act as the main contact point between students, host companies, and faculty for concerns or adjustments.
- Monitor student progress during placements and resolve issues promptly with professionalism.
- Ensure evaluations, completion forms, and practicum hours are documented and submitted on time.
- Assist in tracking post-graduation employment outcomes when required.
3. Administrative & Coordination Tasks
- Update CRM/SIS with student milestones such as placement status, financial aid status, and documents received.
- Prepare reports on financial aid approvals, pending files, and placement statistics.
- Collaborate with Admissions, Academics, and Finance to support seamless student transitions.
- Maintain confidentiality of student information in compliance with institutional and privacy guidelines.
- Support campus events such as orientations, career fairs, and information sessions.
- Continuously improve processes for both financial aid and practicum coordination.
Qualifications
- Bachelor's degree in Business, Education, Finance, HR, or a related field.
- Experience in financial aid, student services, or career services is an advantage.
- Strong knowledge of financial aid processes, student loans, and educational policies (training can be provided).
- Excellent communication and interpersonal skills when working with students and industry partners.
- Strong organizational, documentation, and time-management capabilities.
- Ability to handle confidential information with discretion.
- Proficiency in CRM/SIS systems, MS Office applications, and digital communication tools.
- Ability to multitask and manage deadlines in a fast-paced environment.
Job Type: Full-time
Work Location: In person
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