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Trading Operations Specialist
2 weeks ago
Title
: Trade Administration Contractor
Duration
: 12 months
Location
: FCP (Toronto, ON)
Summary:
- An independent and self-motivated individual will provide daily support of Global Operations.
- The Trade Admin Contractor is responsible for the processing of all CAD and US Equity Trade Clearing.
- Great diligence is used to ensure all trades are matched for settlement through daily reconciliations.
- Focused attention is given to all processing to monitor and mitigate risks through careful dissemination of functions.
- In addition to their existing responsibilities, they will be expected to cross-train in other areas such as regulatory, metric reporting, options, and settlement reconciliations.
- The Trade Admin Contractor is responsible for the oversight and processing of all CAD and US Equities done by the Bank.
- Tasks include ensuring all reconciliations and break reporting are done in a timely and accurate manner before market open, ensuring all corrections are made and balanced before the end of the day.
- Any unresolved issues must be escalated to senior management for further review.
- Other team functions include: accountability for Account Transfers, CXL/COR, Tax reconciliations, Step outs, and monitoring of the STEP trade upload tool.
Job Description?:
- Process and/or fulfill transactions, perform audit/ reconciliation activities, and/or other activities in accordance with established priorities and deadlines on a timely, accurate, and efficient basis.
- Resolve discrepancies/ exceptions that frequently deal with non-routine situations, requiring further analysis.
- Investigate and may resolve or make recommendations to more senior team members on more complex, non-routine issues relating to internal business partner and/or external customer inquiries or requests, business process efficiency, and quality control within existing procedures.
- May resolve escalated work or issues from more junior staff, where applicable.
- Enable productive relationships within the line of business (LOB) and other functions through responsiveness and support.
- Proactively work with others (i.e., on own team, shared service centre, other operational areas, or with the internal business partner and/or external customer) to ensure delivery of timely, quality and efficient fulfillment activities.
- Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures.
- Provide input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
- Provide on-the-job assistance and training to others, as requested.
- Monitor service delivery performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
- Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support.
- Align individual performance goals to team and organizational goals.
- Demonstrate behaviors that are consistent with the "Our Way" model and aligned with the client's values.
- Troubleshoot/ resolve most problems independently as per Letter of Authority/ authority levels, following established guidelines and procedures.
- Maintain appropriate audit trails.
- Escalate all unresolved processing problems to the appropriate level, as per guidelines, including system, software, and hardware failures.
- Prioritize work in accordance with policy and severity of service impact to minimize financial/ customer impacts.
- Provide advice in the completion of processes within established guidelines and procedures.
Qualifications:
- 4-year Bachelor's Degree from a University.
Industry Knowledge:
- Good knowledge of standard desktop applications: Outlook, Word, Excel, and VBA.
- Good knowledge and understanding of Capital Markets Operations of Canadian and US markets.
- Good understanding of the business unit's risk and regulatory requirements.
- Good knowledge of departmental systems and applications.
- Good analytical, problem-solving, investigational, organizational, and prioritization skills.
- Ability to multitask in a fast-paced environment.
Systems:
- BPS/ADP, GEMS, IMatch, Global FrameWork, DTC/OCC/Arrow/CDS portals.
