Receptionist/Administrator

3 days ago

Grimsby, Ontario, Canada Grimsby Ford Sales & Service Full time

Service Department Receptionist

Grimsby, ON

Full-Time | $18–$20 per hour | Weekdays only (no nights, no weekends)

About the Role:

We're looking for a friendly, organized, and professional Service Department Receptionist to join our busy dealership team. This position is the first point of contact for our service customers—answering calls, booking appointments, and helping ensure every guest receives an exceptional experience.

Key Responsibilities:

  • Answer incoming service calls promptly and professionally
  • Schedule and manage service appointments using dealership software
  • Greet customers in person and by phone with a positive attitude
  • Coordinate with service advisors and technicians to ensure smooth workflow
  • Maintain accurate customer information and repair order details
  • Assist with general administrative duties and other duties as required

Skills and Qualifications:

  • Previous experience in a dealership or service department is an asset
  • Strong communication and customer service skills
  • Highly organized with excellent attention to detail
  • Comfortable working in a fast-paced environment
  • Knowledge of Xtime software is a strong plus
  • Proficient with computers and general office systems

Why Join Us:

  • $18–$20 per hour, based on experience
  • Weekdays only – no nights, no weekends
  • Positive, team-oriented work environment
  • Opportunities for training and career growth
  • Be part of a reputable and customer-focused dealership

How to Apply:

If you're friendly, organized, and thrive in a customer service environment, we'd love to hear from you. Please submit your resume through Indeed.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 35 per week

Work Location: In person

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