Lifecycle Media Content Manager

Locations: Vancouver - Great Northern Way, British Columbia, Canada

Role ID

210036

Worker Type

Temporary Employee

Studio/Department

Marketing

Work Model

Hybrid

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Contract: Temporary Full Time (12 Months)

Location: Vancouver, BC

Work Model: Hybrid: Three days in the office (Tuesday and Thursday with one flexible day, core hours of 9.30am to 4pm) and two days working from home (subject to change).

About the Role

As a Media Content Manager within the Content Adaptation and Localization Team, you will be an important member of EA's Global Production organization. Based in Guildford, primarily working on our Entertainment & Sports Franchises, you will report to the Senior Manager, Adaptation & Localization. You will collaborate with a diverse team operating across the globe —where a commitment to a "one team" mindset is necessary .

What You'll Do

As a member of the Adaptation Lifecycle team, you will support a variety of EA franchises by managing the creation of player-facing email assets and in-game digital content to promote a wide range of activations. You'll oversee the design of these assets, collaborating closely with our partners to guide projects from initial briefing, through approvals, to final handoff for localization.

In this production-focused role, you will be responsible for both fast-turnaround, high-volume, daily assets and medium-term projects with longer timelines. As Franchise Lead, you will develop your expertise in franchise brand design guidelines, ensuring all creative output meets brand standards and supports the needs of the franchise teams.

Beyond day-to-day project management, you will advocate for automation and process optimization for Lifecycle assets, using Airtable and other tools and platforms to improve workflows and integrate with partner tools.

You will manage a direct report, providing daily guidance, and development. As an escalation point for production blockers and concerns, you will work with the Senior Manager, Adaptation & Localization and provide regular status reports and project updates.

How You'll Work

We aim to establish clear workflows and scalable processes to meet the growing demands of the business. Your daily work will include a mix of recurring production tasks and broader project responsibilities, all centered on delivering assets that are on time, on brand, and on brief.

We operate as a hybrid team, with three days in the office (Tuesday and Thursday with one flexible day, core hours of 9.30am to 4pm) and two days working from home (subject to change), to foster EA Team culture, collaboration, knowledge sharing, and team growth.

Who You'll Work With

You'll partner with multiple teams, including Lifecycle, Global Commercial Operations, International Marketing, Publishing, Core Creative, Studio, and Production. Our mission is to deliver high-capacity, high-quality creative assets that meet EA's global and local commercial needs.

Responsibilities:

• Deliver the best email content to our teams.
• Partner with Production and Creative teams to enhance our team's output and quality.
• Build studio relationships to improve in-game asset quality and process efficiency.
• Lead production planning and capacity management with our partners.
• Oversee all projects from initial planning and briefing through to final delivery.
• Manage business delivery expectations, communicating any changes and action plans with global partners.
• Promote teamwork, information sharing and collaboration with global partners.
• Partner with Lifecycle and Brand teams to ensure understanding and progress on projects.
• Lead regular status calls driving accountability and transparency.
• Foster positive working relationships across all partners and teams.
• Track all asset deliverables through Airtable and other tools.

Experience:

• Previous industry experience within games or technology brands desirable.
• Experience driving daily operations, utilizing project management experience delivering assets through production agencies.
• Excellent business relationship management abilities, with a focus on building and sustaining productive partnerships.
• Experience collaborating with diverse partners.
• Deliver high-quality work within compressed timelines.
• Experience in encouraging fresh ways of working and thinking.
• See risks as opportunities and inspire others to approach challenges from new perspectives.
• 2+ years of experience managing a Direct report

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$91,100 - $126,900 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.