Front of House Staff

Isabella's is looking to hire two new Front of House stadd at our store in The Well

We are looking to work with people that are optimistic, good at creating welcoming environments, and are comfortable solving problems in a thoughtful way.

If you're a people person that loves a sweet treat, is able to work in people-focused environments, and has 1 year of experience working in a customer service environment, you're kind of the perfect fit for this We want to hire YOU to join our team This would be a role good role for someone that wants to:

Be the face of Isabella's – greet guests with warmth, enthusiasm, and a smile

Have 1 year or more of customer service experience

Create a welcoming environment where guests feel like part of the family

Become a go-to expert on our menu – from donuts to coffee, you'll know it all

Grow with a brand that's scaling quickly – plenty of opportunities on the horizon if you want them

Make an impact in people's day – you're not just serving treats, you're creating memorable experiences

What you'll do:

• Deliver warm, personalized hospitality to every guest — you're the reason people start their day with a smile
• Take and prepare orders with accuracy, energy, and a bit of flair
• Keep the café environment sparkling, stocked, and flowing smoothly
• Confidently manage payments and transactions with precision and a friendly attitude
• Jump into opening and closing tasks with ease, making sure each shift starts and ends strong
• Tackle guest needs and feedback with grace, thoughtfulness, and a problem-solving mindset
• Show up as an enthusiastic ambassador for the Isabella's brand — you make every interaction count

Your experiences and skills:

We're looking for someone who has one year of service experience and thrives in people-focused environments – you love making connections and brightening someone's day.

Here's a few more bullet points of what you bring to the table:

• Excellent guest service skills – you genuinely enjoy meeting new people and creating positive interactions
• Ability to multitask and stay cool under pressure – you can juggle a line of guests, keep orders moving, and stay composed
• A love for donuts, and great hospitality – you're excited to learn about our menu and share that enthusiasm with guests
• Team-oriented mindset – you're all about collaboration and bringing good vibes to the crew
• Strong communication skills – whether it's chatting with guests or working with teammates, you know how to keep things running smoothly
• Authenticity – you bring a positive attitude and a sense of integrity to everything you do

Also, in this role, you will be:

• Standing for extended periods of time
• Lifting trays, boxes, and other essentials as needed
• Moving quickly in a fast-paced environment
• Working around heat (ovens, coffee machines) and noise (busy shop, espresso grinders)
• Eating many delish donuts

Job Type:

Part-time hours per week)

Additional Pay/Benefits:

Hourly wage

Note

• You must be legally entitled to work in Canada. Start date is flexible, with preference given to those that can start immediately.
• This position is for the Isabella's The Well location only.

How to apply:

To submit an application for this position, please send us a brief resume, and cover letter detailing why you'd be a great fit for this job

In the email subject line, please follow this specific format: FOH - YOUR NAME - THE DATE

Applications can be sent to Talia at

Please note that due to the volume of applications, only successful candidates will be contacted. Thank you

For more info on our brand, locations and donuts, check out our instagram or website.

Job Type: Part-time

Pay: $17.20-$19.51 per hour

Expected hours: 15 – 25 per week

Work Location: In person