Manager, Dental Program

WellFort is seeking to hire a Full Time Contract (12 month) Manager, Dental Program :

About WellFort

WellFort Community Health Services is a non-profit, values-based organization based in Peel Region. We provide a wide variety of comprehensive care including primary care, dental, mental health and chronic disease management with a focus on illness prevention, health promotion and community development. With a mission to provide high quality health care for all, WellFort is a respectful, caring, and inclusive organization.

PURPOSE

The Manager is responsible for the successful leadership and management of the Health Centre including program and service development, supervision of the staff team, and community and agency relations. The Manager is part of the leadership team, supporting the operations of WellFort Community Health Services.

The Manager plays a foundational role in determining program and service development. This position establishes and leads the inter-professional team, cultivates strong community relationships, and integrates the work of the WellFort with the broader strategic priorities.

Working in an interprofessional team that uses a client centered and self-management approach, the Manager is responsible for coordinating all administrative, operational and strategic aspects of the dental program.

RESPONSIBILITIES

Program Coordination:

• Ensures that programs and services are consistent with the strategic and operational plans and direction of WellFort
• Oversees the provision of dental services, programs, community development, advocacy initiatives and volunteer services
• Plans, implements and evaluates services as part of the broader planning and evaluation processes of WellFort
• Plans, researches and develops program service plans including appropriate expansion and new business models as appropriate
• Participates in consultations, networks, advocacy activities, and community development to raise the profile and further the interests of dental clinic's target populations
• Develops positive relationships with community leaders and other service agencies
• Ensures dental clinic staff maintain clear, accurate and timely written electronic documentation including EHR, reports, encounters and other information as required by the clinic, MOH, RCDSO or other professionals
• Prepares monthly service statistics and oversees the monitoring and tracking of monthly budgetary reporting as required by the organization and all funders
• Ensures the coordination and execution of the ordering of clinical supplies, equipment and resources for the team
• Coordinates and ensures monthly chart audit process
• Ensures appropriate staff scheduling for all members of the dental clinic team and supporting of service resources so staff can execute on the program
• Provides leadership in the dental clinic for program planning, monitoring and evaluation, and data collection
• Oversees and monitors all quality and risk management activities to ensure all Infection, Prevention and control practices are regularly audited and all staff are compliant in care delivery and privacy elements in alignment with best practices and legislative requirements

Human Resources:

• Leads, guides and supports staff, encourages growth and learning, and ensures that resources are used wisely
• Hires, evaluates, disciplines and terminates staff
• Facilitates team-based initiatives and promotes effective inter-professional functioning and operations with a shared care model
• Coordinates orientation of new staff, students and volunteers
• Ensures compliance with all mandatory training and competency of all staff in program

Administration and Facilities:

• Prepares budget submissions for / in consultation with Finance leadership and the Executive Leadership Team
• Participates in WellFort's leadership team to develop strategic directions, review programs and services, and develop policies and procedures for effective human resource and financial management
• Works with the appropriate leadership, Facilities team and the Joint Occupational Health and Safety Committee to ensure that the clinic's maintenance functions are carried out and that the facility is clean, well maintained and safe

Other:

• Assists with policy creation of WellFort and other areas as may be required
• Maintains confidentiality of information
• Other duties as required

QUALIFICATIONS, EXPERIENCE & SKILLS

• A post-graduate degree in health, business or public administration
• Minimum of five years' experience working for a community-based health/services and/or values-based organization
• Minimum of three years of formal or informal leadership experience including supervising a multidisciplinary team, program development and day to day operation (ideally in a dental clinic environment)
• Experience as a member of a front-line dental team
• Demonstrated ability to provide effective leadership and management, and to work flexibly and effectively in an inter-professional team environment
• Demonstrated knowledge and proficiency in planning, evaluation and quality monitoring systems
• Knowledge of community based primary health care, determinants of health, public policy within the health sector, current issues and resources
• Excellent oral and written communication, decision-making, problem-solving, conflict management, interpersonal and time management skills.
• Proven flexibility and a positive attitude. Commitment to continuous learning, quality improvement and innovation
• Experience in community consultation, health promotion and education practices
• Strong computer and data analysis skills and experience with EHR's is an asset
• Ability to speak languages relevant to Peel residents is an asset

APPLY

Candidates who self-identify as being from a marginalized community, including people with lived/living experience of drug use and/or houselessness, Indigenous peoples, racialized persons, persons with disabilities, newcomers, and 2SLGBTQIA+ persons, are encouraged to apply and will be prioritized. We invite these candidates to indicate their relevant identities in their cover letters.

Requests for accommodation due to disability can be made at any stage in the recruitment process.

The successful candidate will demonstrate a willingness to participate in WellFort's commitment to becoming an inclusive, barrier-free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve.

Total compensation package includes:

• Vacation: 4 weeks
• Sick days: 12
• Float days: 2
• HOOPP (Healthcare of Ontario Pension Plan)
• Group Health Plan
• Life Insurance

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.