Systems Specialist, Microsoft 365 and Microsoft Exchange

1 day ago

Saint John, New Brunswick, Canada J.D. Irving Full time US$80,000 - US$120,000 per year
Description

The Systems Specialist is a collaborative and key member of the team who will deliver expert-level support for desktops, laptops, mobile devices, and virtual desktop environments. We are looking for an individual with a proven track record of driving innovation to enhance user experience and optimize efficiency in dynamic environments.

Now is your chance to join our team to make a lasting impact as a Systems Specialist.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).  

This position requires full-time on-site presence.

Responsibilities
  • Administer and optimize Microsoft Exchange 2016/2019 and related collaboration tools
  • Manage and enhance endpoint management platforms including Microsoft Intune and SCCM
  • Deploy and maintain Azure Virtual Desktop (AVD) infrastructure for scalable remote access
  • Build and maintain secure, standardized OS images and software packages
  • Collaborate with cybersecurity teams to enforce endpoint protection and compliance policies
  • Lead or contribute to IT projects such as hardware refreshes, OS upgrades, and application rollouts
  • Document technical procedures and contribute to internal knowledge bases
  • Mentor junior IT staff and provide Tier 3 escalation support
  • Partner with business units to deliver timely, process-driven tech solutions aligned with ITIL standards
  • Stay current with EUC trends and recommend suggestions for improvements 
Qualifications
  • Education Required: A university degree, college diploma or a related discipline
  • 3-8 years of experience in IT Environments (Systems)
  • Knowledge/Experience in: Active Directory (AD), Microsoft Intune, Azure Virtual Desktop (AVD), and SCCM
  • Knowledge/Experience in Cloud Platforms such as Azure
  • Effective customer service and communication skills
  • Strong attention to detail while being able to pivot to changing priorities
  • Work well in a collaborative environment

Bonus:

  • Microsoft Certified Systems Associate, or Microsoft Certified Azure Associate
  • ITIL Foundations Certification
  • Six Sigma – Yellow Belt Certification

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