Medical Secretary-maternity leave coverage
1 week ago
Job Summary
We are seeking a highly organized and detail-oriented Medical Secretary to join our Family Practice team. The ideal candidate will provide administrative support within a busy family medicine practice, ensuring smooth daily operations. This role involves managing patient communications, scheduling appointments, and maintaining accurate medical records. Experience with electronic medical records (PS Telus is desirable but not a pre-requisite for hiring), and an intramuscular injections course are desirable skills to succeed in this position. The Medical Secretary plays a vital role in delivering excellent patient care and supporting 3 Family doctors efficiently.
Duties
- Greet patients professionally at the front desk, creating a welcoming environment
- Manage multi-line phone system and patient portal to schedule appointments, answer inquiries, and relay messages
- Maintain and update electronic medical records
- Assist with patient check-in and check-out procedures, verifying OHIP information and collecting payments where appropriate using Moneris
- Handle administrative tasks including data entry, filing, faxing, and correspondence
- Ensure compliance with PHIPA regulations and maintain confidentiality of patient information
- Support billing processes and insurance claims as needed
Experience
- Previous experience as a Medical Secretary is highly preferred
- Proficiency with electronic medical records
- Knowledge of medical terminology and healthcare office procedures is highly preferred
- Demonstrated experience in office administration within a medical or dental setting
- Familiarity with front desk operations, multi-line phone systems, and administrative support functions is highly preferred
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Prior experience working in a medical or dental office setting is advantageous but not mandatory for highly motivated candidates willing to learn
- Proficient spoken and written English
Job Type: Full-time
Pay: $22.00-$23.00 per hour
Expected hours: 40 per week
Work Location: In person
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