Senior Manager

Senior Manager - Financial Services Sector

In Canada - Toronto 

Simon-Kucher's sole focus is on
unlocking better growth for our clients, increasing their long-term sales,
value, and profit. We achieve this by optimizing every lever of their commercial strategy – customer engagement, product, pricing, innovation, marketing, distribution, and sales.  

Our consulting teams
are made up of industry-leading strategists with extensive experience in Financial Services (FS), including banking (retail, business, corporate), fintech, payments, wealth & asset
management, and insurance (property & casualty, life & health), and. Thanks to our talent and
expertise, we are equipped to respond to the most pressing challenges in
financial services, providing clear, and actionable guidance to our clients using data, deep analytics, research, and behavior science. Our FS consulting offerings are strengthened by a team of 130+ dedicated consultants led by 19 partners globally. 

Whether designing growth, go-to-market, and innovation strategies, enhancing and innovating on product and pricing strategies
with behavioral economics, reimagining distribution, or rebuilding sales
organizations for today's business realities, our Financial Services sector brings a wealth of knowledge,
experience, and pragmatism to every business challenge. We are looking for talented
individuals to support and amplify the growth of this dynamic Financial Services team in North America. 

What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it's from home or in the office.
• Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Invest in your future. All US and Canadian employees enjoy 401(k) & RRSP benefits with company matching.  
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.
  

How you will create an impact:

• As a Senior Manager at Simon-Kucher, you will be a critical member of our Financial Services consulting team in North America.
• Lead and manage the delivery of client engagements while elevating the analysis and insights, and infusing client-centric depth for content, expertise, and knowledge to project deliverables.
• Drive project planning and execution by ensuring alignment of project delivery to client needs and objectives, as well as managing project cost structure and margin.
• Lead and guide a large and incredibly talented team of junior consultants to develop innovative and actionable insights and recommendations using data, analytics, and research that deliver impactful recommendations for clients.
• Develop trusted and credible senior-level advisory relationships by delivering high-quality and tailored recommendations that our clients can execute to realize benefits.
• Effectively engage senior client audience at all stages of their commercial growth strategy, including understanding client needs and objectives, and obtaining buy-in for the recommendations, deliverables, and solutions.
• Expand and develop relevant new capabilities, tactics, and tools that our clients need to advance their business goals.
• Identify and engage with prospective clients to understand their needs, priorities, and challenges where Simon-Kucher can support and in turn expand and grow our commercial growth strategy footprint, offerings, and client base.
• Provide exceptional client service and client-focused communication, even during challenging and unexpected situations.
• Prepare client-ready deliverables and independently present relevant project work-stream findings and recommendation to senior client audience, while proactively responding to and incorporating client feedback.
• Effectively manage multiple engagements and project teams concurrently, including development of project team members by providing coaching, training, and feedback.
• Lead project teams to desired end-goal by defining clear roles and responsibilities, demonstrating strong project management approach and execution cadence, and being the primary point of contact for client teams.
• Create engagement workplans and guide the team through the project activities, including oversight of primary/secondary research, and qualitative plus quantitative analysis to obtain key insights, findings, and takeaways for clients.
• Oversee the work and outputs of fellow team members across multiple engagements of various scales and scopes and provide timely feedback to ensure both project timeline and deliverable quality are getting equally balanced.
• Proactively participate in the continued growth and development of Simon-Kucher's FS practice by contributing to the practice priorities (e.g., developing new capabilities, supporting thought leadership articles/research relevant for clients), by identifying and pursuing new business opportunities (e.g., lead generation, new content creation, supporting end-to-end proposal development, and participating in client pitches), and proactively pursuing follow-on opportunities with existing clients (e.g., building and nurturing strong relationships, helping push the client to think beyond current phase, ensuring effective project delivery that meets and exceeds client's expectations),
• Develop and deliver new thought leadership in collaboration with peers and seniors in FS practice.
• Stay abreast of current business and industry trends relevant to our clients' businesses.
• Analyze existing processes and tools and recommend opportunities for continued improvement.
• Coach and develop consultants staffed on projects and be an objective Career Development Advisor (CDA) to junior team members.
• Demonstrate an elevated level of empathy and emotional intelligence when managing conflict and/or communicating change.
• Play an integral role in the recruitment and integration of new FS consultants.
• Be a leader in the firm and contribute to Simon-Kucher's culture and success.

Your profile:

• Outstanding drive, determination, and desire to be part of a growing, top tier consulting firm.
• Strong knowledge of and passion for the Financial Services sector.
• An undergraduate degree is required; MS, MA, MBA, or other advanced degree is preferred.
• Minimum 7+ years of experience in a professional services environment, ideally in strategy or management consulting, serving the Financial Services industry.
• Proven business consulting expertise in disciplines such as growth strategies, go-to-market strategy, segmentation (advanced analytical), product and portfolio design, pricing, marketing, value proposition development, distribution strategy (omni-channel management, digitization, and channel orchestration), sales strategies (sales efficiency, processes, incentives, and motivations), and monetization strategies.
• Strong analytical skills with ability to distill insights/takeaways from large sets of data.
• Effective presentation and communication abilities to succinctly present findings, takeaways, and key recommendations to a senior audience.
• Demonstrated record of solving complex problems, directing teams, managing individuals, and completing challenging projects activities within tight project timelines.
• Record of accomplishment of managing multiple engagements, including work plans, deliverables, budgets and schedules, and accounts receivable.
• Strong work ethic, highly collaborative, great team-player, and having an exceptional entrepreneurial mindset.
• Highly inclusive and empathetic approach to leadership and team management.
• Strong interpersonal skills with ability to work seamlessly and collaboratively with various internal and external colleagues and stakeholders.
• Demonstrated ability to develop and maintain deep relationships with senior clients.
• Demonstrated record of achievement in selling and managing new and follow-on engagements
• Access to an existing network within the Financial Services industry in North America is a plus, preferably with senior executives within Financial Services.
• Proven ability to build, grow, and maintain a high-performing consulting team.
• Ability to travel at least 25-50% of the time.
• Fluency in Spanish is a plus.   

Simon-Kucher
is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world's leading pricing and growth specialist. 

Simon-Kucher is an Equal Employment Opportunity ("EEO") employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status. 

We
believe in building a culture that embraces belonging, creating an environment
in which our people feel valued, are able to be themselves and feel their
contribution matters. If we get that right, great things will happen; people
will grow faster, innovate, feel valued, and create better outcomes for
everyone – our people, our clients and, of course, our business.  

Simon-Kucher North America Talent Acquisition Team

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