Chief Impact Officer

YWCA Regina is in a period of bold growth and transformational change. With an ambitious strategic plan and a deep commitment to social impact, we are seeking an experienced, forward-thinking People & Culture leader who is energized by complexity, driven by innovation, and passionate about building strong, thriving teams. If you excel in dynamic environments and believe in people-centered leadership, this is an opportunity to shape the future of an organization making a profound difference in our community.

About YWCA Regina

YWCA Regina delivers critical services to women, gender-diverse people, children, youth, and families across our community. Our work spans a wide continuum of care, including:

• Housing & Shelter: Providing safety, stability, and wraparound supports that promote healing, security, and hope.
• Children's Homes: Operating homes for children ages 0–12 in the care of the Ministry of Social Services, grounded in trauma-informed care and a sense of belonging.
• Youth & Community Programs: Delivering education, training, prevention, and leadership programming—including Homebase, a youth-driven hub designed for youth, by youth.
• Early Learning: Operating five licensed early childhood education centres.
• Social Enterprise: Leading four social enterprises and a growing volunteer program.
• Community Engagement: Hosting three signature fundraising and awareness events annually.

YWCA Regina is committed to creating safe, inclusive, barrier-free spaces where people are supported based on their strengths and aspirations. We prioritize equity, reconciliation, and systemic change in all our work.

With facilities across Regina, multiple 24/7 programs, an 89% revenue increase over the past five years, and a 2026 budget exceeding $24 million, we are one of the city's largest and most influential nonprofit organizations—powered by nearly 400 dedicated staff.

Established in 1910, YWCA Regina has a long history as a trusted voice for women and families and a leader in addressing complex community challenges.

Job Summary

The Chief Impact Officer (CIO) provides visionary leadership across all housing, community, and childcare programs. This role ensures that programs are person-centered, culturally grounded, financially sustainable, and aligned with strategic priorities—balancing mission, community impact, and operational excellence. The CIO will drive innovation, strengthen service delivery, enhance organizational impact, and ensure YWCA Regina continues to meet the evolving needs of the community with compassion, integrity, and purpose.

Key Responsibilities

Program Leadership & Strategy

• Support the establishment of program goals, outcomes, and performance indicators.

• Provide strategic oversight to ensure all programs align with mission, values, and community needs.

• Lead the development of long-term strategies that support sustainability and growth.

• Collaborate with the CEO to balance service impact with organizational expansion.

• Champion innovation and respond proactively to emerging issues and opportunities.

Program Operations & Management

• Provide executive oversight of day-to-day program delivery and overall impact.

• Ensure compliance with standards of care, regulations, best practices, and funder agreements.

• Lead budgeting, forecasting, and resource planning for program areas.

• Develop and implement dashboards to track impact, financial outcomes, and program quality.

Evaluation & Impact Measurement

• Oversee evaluation frameworks, data systems, and outcomes reporting.

• Identify trends, gaps, and opportunities to strengthen services.

• Prepare strategic reports for funders, stakeholders, and the Board of Directors.

Staff Leadership & Development

• Cultivate an inclusive, collaborative, and learning-focused organizational culture.

• Support leadership development across program teams.

• Build strong succession pipelines and foster mentorship throughout the organization.

Community Engagement & Partnerships

• Build and maintain partnerships with service providers, community groups, coalitions, and sector networks.

• Ensure programming is informed by community voices and lived experience.

Funding & Resource Support

• Collaborate with the fund development team on proposals and donor engagement.

• Provide compelling data and stories for fundraising and communications.

• Strengthen relationships with funders, partners, and investors.

• Support grant management, reporting, and long-term funding strategies.

• Identify new opportunities for partnerships, contracts, and diversified revenue.

Communications & Advocacy

• Partner with communications staff to highlight impact stories and successes.

• Act as a spokesperson for program areas.

• Advocate for systemic and policy change in alignment with YWCA priorities.

Risk Management & Quality Assurance

• Identify and mitigate risks related to safety, service delivery, and compliance.

• Ensure programs meet accreditation, licensing, and ethical standards.

Qualifications:

• 5-7 years of senior leadership experience n community services, social impact, nonprofit, public sector, or related fields, with a strong track record of leading complex programs and high-performing teams.

• Demonstrated expertise in program design, delivery, and evaluation, including developing outcomes, performance indicators, and quality assurance systems.

• Strong financial and operational management experience, including budgeting, forecasting, resource planning, and managing multi-million-dollar program portfolios.

• Proven experience leading trauma-informed, person-centered, and culturally responsive services, ideally within housing, shelter, childcare, youth services, or community-based settings.

• Deep understanding of social issues, including gender-based violence, housing and homelessness, child welfare, early learning, youth development, and systems of oppression.

• Proficiency in data-driven decision-making, including evaluation frameworks, impact measurement, dashboards, and reporting for funders and Boards.

Job Types: Full-time, Permanent

Pay: $129,382.50-$135,932.00 per year

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Mileage reimbursement
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care

Work Location: In person