Audiology Administrative Assistant

1 week ago

Winnipeg MB RT J, Canada ef46968f-9eba-48d0-b83f-900aa0f79fe5 Full time $29,393 per year

Overview

The Central Speech and Hearing Clinic is a not-for-profit organization that supports children and adults who are deaf or hard of hearing. The clinic provides family-based listening and spoken language intervention to children and audiology services to children and adults who use hearing aids, bone-anchored hearing aids and cochlear implants. We are looking for a dedicated administrative assistant with experience working in a clinical setting to provide support in audiology department as well as the clinic's day-to-day administration.

Duties

  • Partner with clinical team to support services for children & adults with hearing loss
  • Manage front desk responsibilities, including greeting visitors and answering multi-line phone systems with professional phone etiquette
  • Assist in appointments under the supervision of an audiologist/speech-language pathologist
  • Prepare patients for appointments by completing necessary paperwork &/or checking hearing technology under the supervision of an audiologist/speech-language pathologist
  • Collect, document & ship out all equipment orders & deliveries
  • Process billing, invoices & payments
  • Receive & document patient phone calls related to questions & concerns
  • Assist with clerical duties, including patient scheduling, filing and daily communication
  • Prepare materials for use in audiology/intervention appointments

Core Competencies

  • Strong communication skills, including phone etiquette and customer service experience
  • Efficient time management abilities
  • Excellent organizational skills with keen attention to detail
  • Ability to handle multiple tasks simultaneously while maintaining professionalism and efficiency
  • Ability to work independently as well as part of an interdisciplinary team
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Qualifications

  • High school diploma or a recognized equivalent
  • 2 or more years related experience, preferably in a clinical office setting
  • Previous work or volunteer experience in the field of audiology preferred
  • Previous work or volunteer experience with individuals who are deaf or hard of hearing preferred
  • As a condition of employment, the successful applicant is required to provide a satisfactory criminal records check, child abuse registry check and adult abuse registry check

Job Type: Part-time

Pay: From $22.43 per hour

Expected hours: 22.5 per week

Work Location: In person

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