Enrolment Assistant

Position Information

Position Number

S01200

Position Title

Enrolment Assistant

Division/Portfolio

Strategic Enrolment Management

Department/Program

Recruitment

Location

Kelowna

Other Flexible Work Options

Your Opportunity

The Enrolment Assistant reports to the Recruitment & Enrolment Manager and plays a key support role in Okanagan College's student recruitment and advising efforts by assisting Future Student Advisors (FSAs) and Education Planning Advisors (EPAs) in community-focused outreach and student engagement. Based at the identified campus, this position enhances OC's enrolment pipeline through high school visit coordination, event support, lead generation, and on-campus services such as campus tours and material distribution. The Enrolment Assistant contributes to a welcoming, informative, and student-centered environment that supports OC's enrolment goals and community partnerships.

Functions and Duties

1. Recruitment & Outreach Support

• Assist with set-up and support for high school visits, community outreach activities, and recruitment fairs.
• Provide logistical and administrative support for events such as Experience OC, Parent Nights, Open Houses, and campus-based outreach.
• Support Student Recruitment Officers with lead collection, data entry and basic student inquiries during school visits and public events.

2. Campus & Community Engagement

• Conduct campus tours for prospective students and their families, offering program information and OC highlights.
• Assist in poster distribution and the delivery of marketing materials to high schools, libraries, and community partners in the region.
• Represent Okanagan College at local events and information booths as needed.

3. Administrative & Operational Support

• Track prospective student engagement using Customer Relationship Management (CRM) and event tools under the direction of recruitment and advising staff. (Data Entry)
• Assist in follow-up communication with student leads and event attendees, including digital and in-person outreach.
• Maintain inventory of recruitment materials and assist with packing/unpacking for offsite travel.

4. Collaboration & Team Support

• Collaborate with FSAs and EPAs to ensure seamless communication and coordination of outreach efforts.
• Participate in regional team meetings and training opportunities to enhance knowledge of OC programs, services, and enrolment processes.
• Provide general support to the regional Student Services and Recruitment & Enrolment teams as directed.

Education and Experience

Education:

• Minimum of 1 year of relevant post-secondary education or current enrolment in a post-secondary program is an asset.

Experience:

• Minimum 2 years' experience in customer service, CRM sales, community outreach, or event support preferred.
• Familiarity with post-secondary environments and working with youth or prospective students is an asset.
• A combination of education and experience may be taken into consideration.

Skills and Abilities

• Strong interpersonal and communication skills, with the ability to engage diverse audiences.
• Driven to support a customer service approach
• Highly organized and reliable, with attention to detail in logistics and follow-up.
• Comfort with public speaking, group presentations, or guiding small tours.
• Experience in supporting event set-ups and roll-outs.
• Proficiency with Microsoft Office and a willingness to learn CRM or enrolment tracking tools.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

Class 5 Drivers Licence with access to vehicle.

Desired Start Date

01/05/2026

Position End Date (if temporary)

Schedule

Monday to Friday from 8:30-4:30. Evenings and weekends may be required.

Annual Salary/Hourly Rate

$48,994 - $55,947

Appointment Type

Support - Regular Full-time

Special Instructions to Applicants

While a salary range is indicated, typical hiring salary is at step 1.

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

Employee Group

Support

Posting Detail Information

Competition Number

C003282

Number of Vacancies

1

Posting Open Date

12/03/2025

Posting Closing Date

12/14/2025

Open Until Filled

No

Inclusion Statement

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,