Medical Office Assistant

Pureform Radiology is a boutique provider of community based Diagnostic Imaging services in Calgary and Airdrie. We currently provide X-ray, Ultrasound, Mammography, Bone Mineral Densitometry, Pain Management Injections including Fluoroscopy (Airdrie & Macleod location only) and Ultrasound Guided injections, and Biopsies.

We work with over fourteen Radiologists to provide a range of sub-specialties including: General Imaging, MSK, Intervention, Breast Imaging, Specialty Pediatrics and more.

The Opportunity

Position: Medical Office Assistant (MOA)

Location: Various clinic locations in Calgary and Airdrie

Employment Type: Casual

Start Date: October 2025

Position Overview & Responsibilities:

Reporting to the Director of Operations, you will be a part of the front desk team and the first point of contact for our patients, setting the tone for a positive clinic experience. Your duties will include checking in scheduled appointments, walk-in patients, maintaining patients' records, handling correspondence, and supporting our staff with administrative tasks.

Position Responsibilities:

• First impression to welcome and assist patients in person.
• Triage patients arriving for scheduled exams, walk-in x-rays and patients that need to schedule appointments for future exams.
• Process payments (for Out of Country, Immigration or Interventional services).
• Acquisition of any patients (EHR) relevant to exam booked.
• Attention to detail is an asset for confirming identity, referral requirements, exam information and billing.
• Calling referring clinic to clarify any discrepancies on requisition.
• Manage office supplies and ensure the clinic environment is tidy and welcoming.
• Patient assisting/coordinating – Taking patient to the change room or secondary waiting. areas. Explaining prep requirements such as changing into a gown or completing forms.
• Adapting to schedule adjustments, such as handling delays, supporting staff, adjusting exam times, rebooking patients and communicating changes promptly to ensure smooth operation of clinic setting.
• Preparing interventional paperwork.
• Trophon training for sterile EV reprocessing.

Qualifications & Skills:

The following requirements must be met by an applicant to be considered for the position:

• Proven experience as a Medical Office Assistant/Healthcare Scheduling Agent or in a similar role is preferred.
• Excellent organizational, communication and writing/typing skills.
• Proficiency in MS Office and patient management software preferred.
• Understanding of medical terminology and diagnostic imaging processes.
• Must have excellent customer service skills including:
• Positive and professional demeanor
• Proactive mindset
• Adaptability
• Critical thinking
• Emotional intelligence leading with empathy.
• Exceptional team player.

This position requires candidates to:

• Have reliable transportation to all Pureform locations.

Pureform is an equal opportunity employer who is committed to providing employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability.

Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accommodation by emailing

Applicants must have legal authorization to work in Canada with no restrictions.

We thank all applicants for their interest in this role, however, we will only be contacting those that are selected for next steps in the hiring process.

Job Type: Casual

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Wellness program

Application question(s):

• Do you have reliable transportation and are you willing to travel between clinic locations within Calgary and Airdrie as needed?
• What are your salary expectations

Work Location: In person