CIAM Product Owner

Practice - CIS - Cloud, Infrastructure, and Security Services

About Cloud Infrastructure & Security Services: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

Role and Responsibilities:

We are seeking a results-driven Product Owner with CIAM domain expertise to lead the development and evolution of our customer identity platform. This role is critical in shaping secure, user-centric digital experiences for millions of customers. The ideal candidate combines strong identity management knowledge, a product mindset, and excellent communication skills to collaborate across business, technical, and compliance teams.

• Product Ownership & Vision
• Define and maintain the product roadmap for CIAM capabilities (registration, authentication, consent, identity proofing, etc.)
• Own the product backlog; prioritize features based on value, risk, compliance, and customer impact
• Translate business requirements into epics, features, and user stories
• CIAM Expertise
• Work closely with architects and engineers to design secure, scalable CIAM solutions (OAuth2, OIDC, SSO, MFA, identity federation, etc.)
• Ensure CIAM solutions meet regulatory, privacy, and security standards.
• Stakeholder Collaboration
• Serve as the liaison between business units, developers, compliance, and UX teams
• Lead grooming sessions, sprint planning, and product demos
• Communicate effectively with executive stakeholders and translate technical topics into business value
• Customer-Centric Focus
• Advocate for frictionless and secure digital identity journeys
• Analyze customer feedback and usage data to continuously improve CIAM features
• Ensure accessibility, inclusivity, and usability of CIAM experiences across channels (web, mobile, APIs)

Qualifications:

• 5+ years of experience as a Product Owner or Product Manager in technology, with at least 2+ years focused on CIAM, IAM, or security domains
• Solid understanding of CIAM concepts and technologies (e.g., FIDO,OAuth2, OpenID Connect, SAML, MFA, identity verification)
• Experience with identity platforms such as Ping Identity or custom IAM solutions
• Strong communication and interpersonal skills to bridge technical and non-technical stakeholders
• Agile/Scrum experience; ability to write clear user stories and acceptance criteria
• Experience in the financial services sector
• Familiarity with Zero Trust architecture and customer authentication patterns (e.g., step-up auth, adaptive MFA)
• Product certification (e.g., CSPO, SAFe PO/PM) is a plus
• Comfortable leading cross-functional teams and managing conflicting priorities
• Passionate about digital identity and the evolving landscape of customer trust and security

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Applications will be accepted until 24 Oct 2025.

Salary and Other Compensation:

The annual salary for this position is between $[108,000-127,500] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan