RQ09881 - Software Developer - CRM - Senior

Must Have:

• 10+ years of experience with Siebel technical configuration/ design / development / integration
• 5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.
• 5+ year of experience with Siebel EIM/EAI.

Nice to have:

• 10+ years of experience with Siebel technical configuration/ design / development / integration
• 5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.
• 5+ year of experience with Siebel EIM/EAI.

Title

Software Developer - CRM

Description

Responsibilities
• Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills
• Experience in programming and analysis; specialized CRM software package support at the specified experience level
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
• Experience in structured methodologies for the development, design, implementation and maintenance of applications
• Experience in design, code, test, debug and document applications
• Experience in the use of object and/or third generation language development tools
• Experience in one or more programming languages
• Experience in application design, latest design patters, deployment and troubleshooting
• Experience with relational and hierarchical database technologies
• Experience in the use of information retrieval packages using query languages
• Experience with one or more communications protocols
• Experience in structured methodologies for the design, development, implementation and maintenance of applications
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines CRM Software Development Skills
• Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
• Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
• Experience with middleware and gateways
• Expertise in specific tools for CRM software development Desirable Skills
• Knowledge and experience with programming Internet-ready applications
• Knowledge and experience in rapid application development (RAD) methodologies
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Experience with middleware and gateways
• Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
• Ability to provide post-implementation support and resolve any post-implementation technical issues
• Experience conducting design walkthrough sessions with project team
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Ability to provide user and system documentation as required

This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Skills

Experience and Skill Set Requirements

Siebel Development Skills - 40 %

· 10+ years of experience with Siebel technical configuration/ design / development / integration

· 5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc.

· 5+ year of experience with Siebel EIM/EAI.

· 3+ years of experience with Siebel IP18+ with a focus on configuring / developing.

· Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Code/Scripts and related Siebel Business Layer objects.

· Experience with Siebel Tools Software and editing Siebel Web Templates.

· Experience in using Siebel Open UI specific classes and Methods.

· Demonstrated possession of Siebel 8.x or above certification.

· Experience in Siebel Open UI Architecture (Physical Model, Presentation Model) and OOTB OUI file structures and limitations.

· Experience in UI integration (embedding external application in Siebel, Exposing Siebel in External application)

Report Development Skills - 35%

· Experience in OBIEE and PowerBI report development

· Experience in HTML 5, Cascading Style Sheet, JQuery and JavaScript

· Working knowledge of Open UI Concepts-PM, PR, Manifest File and Mapping files

Soft Skills- 20%

· Strong communication skills; both written and verbal

· Ability to develop and present new ideas and conceptualize new approaches and solutions

· Excellent interpersonal relations and demonstrated ability to work with others effectively in teams

· Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members

· Proven analytical skills and systematic problem solving

· Strong ability to work under pressure, work with aggressive time lines, and be adaptive to change

· Displays problem solving and analytical skills, using them to resolve technical problems

Public Sector Experience- 5%

· Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset

· Experience with Grants Management would be an asset.

Supplier Comments

Closing Date/Time: , 11:00 a.m.

Max submission: 1 (one)

• From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home

• From January 5, 2026, the candidate is required to work onsite 5 days a week fully

Job Type: Fixed term contract

Contract length: 6 months

Pay: Up to $80.00 per year

Application question(s):

• Do you have Ministry experience?
• 10+ years of experience with Siebel technical configuration/ design / development / integration?
• 5+ year of experience of Siebel integration with Adobe AEM, J2EE and etc?
• 5+ year of experience with Siebel EIM/EAI?

Work Location: Hybrid remote in Toronto, ON M5B 2L1