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Medical Office Assistant
2 weeks ago
Location: Richmond Sleep Center
Start Date: October 24, 2025
Tranq Sleep Care is hiring a Medical Office Assistant (MOA) to support our sleep physicians and operations team. We are looking for someone who is organized, detail-oriented, and an excellent communicator, with a passion for delivering outstanding patient care.
About Us
Tranq Sleep Care is a network of clinics specializing in comprehensive sleep services, including physician consultations and overnight sleep studies. Our mission is to provide exceptional, professional care to every patient we serve.
What You'll Do
- Greet patients warmly and assist them with check-in and any immediate needs.
- Manage phone calls to book sleep consultations or studies, answer patient questions, and coordinate with vendors.
- Enter and maintain accurate patient information in the EMR system.
- Confirm referral details, insurance information, and complete necessary documentation.
- Support administrative duties such as filing, data entry, and managing clinic supplies.
- Ensure the waiting area is clean, organized, and comfortable for patients.
- Work collaboratively with sleep physicians, technologists, and staff to ensure smooth patient flow and address concerns promptly.
Your Qualifications:
- Previous experience as a Medical Office Assistant, clinic receptionist, or in a similar healthcare setting preferred.
- Knowledge of medical terminology (experience with sleep medicine is an asset).
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills for providing compassionate patient support.
- High school diploma or equivalent; additional training or certification in medical office administration is an advantage.
- Can work full time (M-F, 8:30 AM - 5:00 PM)
Contact Us:
Tranq Sleep Care thanks all applicants; however, only those shortlisted will be contacted. This is a FULL-TIME and LONG-TERM position and not suitable for those with other jobs during the same hours.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Casual dress
- Extended health care
- On-site parking
Ability to commute/relocate:
- Richmond, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work full-time?
Experience:
- Medical office: 1 year (required)
Work Location: In person
