Group & Corporate Sales Executive

Title:
Group & Corporate Sales Executive

Reports To
– Director, Sales and Service

Department
: Ticketing

Summary:
This role is responsible for generating new revenue for the Edmonton Elks Football Club across all ticket products, including group tickets, premium seating, season seats, and more, with a primary focus on B2B sales and group tickets. This position is ideal for a motivated sales professional who excels at consultative selling, thrives in a fast-paced sports and entertainment environment, and is passionate about building meaningful relationships and creating impactful experiences for fans and clients.

Job Duties

• Drive revenue by selling all Edmonton Elks Football Club ticket products, including group tickets, premium seating, season seats, ticket packages, and single game tickets
• Prospect and qualify new leads through calls, meetings, emails, networking events, and referrals to build a strong sales pipeline
• Develop and maintain relationships with corporate clients through regular communication (phone, email, text, and in-person meetings)
• Present customized ticket and experience packages that align with the unique needs of corporate and group clients
• Create, develop, and execute sales campaigns and group initiatives to support revenue growth
• Manage and maintain CRM and pipeline effectively
• Consistently achieve and exceed individual sales objectives and performance targets set by manager
• Meet or exceed daily outreach and touchpoint requirements
• Provide outstanding customer service during all fan and client interactions, addressing concerns in alignment with the Club's policy
• Collaborate with stadium operators or other stakeholders to ensure the successful execution of sales initiatives
• Prepare and submit required sales reports, updates, and other administrative tasks
• Actively participate in sales meetings, training programs, 1:1s with manager, and networking events
• Coordinate with other departments on deliverables to maximize sales opportunities
• Support the customer service team with retention initiatives or high-volume campaigns as needed
• Other duties as assigned

Game Day Duties

• Work all Edmonton Elks home games
• Assist in premium and other required areas to ensure client and fan satisfaction
• Coordinate with stadium operators as required
• Visit and engage with key clients and contacts
• Support ticketing sales in the Team Store as needed
• Participate in set-up and tear-down, including physical labour (must be able to lift 50+ lbs regularly)

Skills & Abilities

• High level of professionalism, integrity, and discretion when handling client relationships and confidential information
• Excellent interpersonal, communication, and presentation skills
• Strong prospecting, relationship-building, and negotiation abilities
• Self-motivated and goal-oriented with excellent time management skills
• Archtics and HubSpot or other CRM software experience would be an asset
• Must be able to operate in a highly dynamic environment
• Proficient with Microsoft Office applications
• Proven track record of achieving aggressive sales quotas and meeting and surpassing these targets
• Ability to work effectively both independently and as part of a team

Requirements

• 2-3 years of sales experience (preferably in local sports, entertainment, hospitality, or B2B environments)
• Willing and able to work evenings, weekends, and holidays as required
• Valid driver's license and access to a reliable vehicle
• Experience with sports ticket selling is considered an asset
• Completion of a post-secondary diploma or degree

Be part of a passionate and dedicated team working to create unforgettable moments for fans and partners. This is more than a sales job; it's a chance to grow your career in professional sports, make meaningful connections, and help shape the fan experience.