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Power Systems Applications Engineer

2 weeks ago

Toronto, Ontario, Canada AstraNorth Full time $120,000 - $180,000 per year

Power Systems Applications Engineer

  • Skills Required: Proficient in Electric Transmission EMS / SCADA /Implementation

  • Preferable hands-on experience of implementing GE Reliance (XA21) EMS/SCADA or any equivalent SCADA from Siemens, OSI, ABB, Schneider etc.

  • Good knowledge of Electric SCADA applications/Power DMS/TMS

  • Experience doing data modelling.

  • 5+ years of work experience in customizing and delivering Network or Transmission Appli-cation preferably Reliance.

  • 5 years of experience with LINUX and Windows Operating Systems

  • 5 years of experience with C, Java & Oracle Database

  • SQL, shell scripting, ability to read and interpret logs & debug files

  • Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc.

  • System configuration and Hands on Experience in GitHub and ClearCase

  • 5 years experience on Realtime or Mission Critical Systems

  • Must have experience in picking up and installing fixes on live customer systems

  • Proven track record of problem analysis, identification and resolution

  • Strong troubleshooting & debugging skills

  • Good communication skills (verbal and written)

  • MS office applications (Word, PowerPoint, Excel) and MS Outlook competency

  • Reliance (Formerly known as XA/21) experience

  • Object-Oriented programming techniques, Oracle, and/or system administration, is a plus

  • Reliance grid apps domain

  • Database SQL/PLSQL

  • Test Management / Exposure to automated testing

Job Description:
•Responsible for advanced Power Systems Application software development and successful delivery of assigned functions to meet corporate project/product commitments. The re-sponsibilities include: working with Electric Utilities or ISOs (Independent System Operators) and Transmission System Operators (TSOs) on functional software specifications, designing, coding, test-ing, integration, application tuning and delivery.

  • Education: Master's in electrical engineering specialized in Power System Applications (PSA)

Ensure customers' success by fostering a balanced relationship that benefits both GE and the cus-tomer

with the goal of producing the highest level of customer support and satisfaction. In this role, you will:

  • Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues.

  • Engage with customers on day-to-day issues; organize customer calls to facilitate im-plementation of solutions while adhering to change control, compliance protocols. En-sure solution does solve the customer's issue.

  • Mentors staff in troubleshooting and analysis methods

  • Knowledge transfer – write user/technical documentation and case notes. Act as a technical resource for staff

  • Primary contributor to Knowledge Base system for customer specific issues that will benefit the greater customer and support team

  • Analyse and troubleshoot issues involving all aspects of GE solutions, including but not limited to user interface, network and communication connectivity and performance, interoperability, data collection/storage, visualization, analytics, associated control sys-tems and interfaces to enterprise systems.

  • Own and manage personal caseload and perform case follow-up.

  • Troubleshoot and identify product problems for presentation to engineering for reso-lution or disseminates appropriate information necessary to correct issues.

  • Adhere to all Quality processes. Ability to be part of an on-call rotation for after busi-ness hour customer calls.

  • Ability to travel to customer sites.

Education: Master's or bachelor's degree in electrical engineering

Exp Required: 8

Job Types: Full-time, Fixed term contract

Work Location: Hybrid remote in Toronto, ON