Coding Standards and Data Quality Specialist

Summary

Reporting to the Regional Manager, Coding Informatics, Documentation & Data Quality, this key role provides leadership and expert guidance in coding standards, training, and data quality across LM HIM. You'll support coding teams and HIM leaders, ensure compliance with provincial and national standards, liaise with CIHI and the Ministry of Health, and lead data quality improvement initiatives. You'll also develop training programs, update policies and procedures, and support audit and evaluation processes.

Education:

• Graduation from an accredited Health Information Management Diploma or Bachelor Program.
• Five (5) years of recent, related experience in Coding inpatient and surgical day care records in a tertiary setting, including two (2) years as a data analytics or data quality analyst, or equivalent combination of education, training and experience. Canadian College of Health Information Management (CHIM) certified and active membership with the Canadian Association of Health Information Management (CHIMA).
• Valid BC Driver's License.

Skills and Abilities:

• Demonstrated understanding of quality assurance techniques and processes related to continuous quality improvement.
• Demonstrated knowledge and ability to utilize report writer tools, such as Crystal Report design, MS SQL Server.
• Demonstrated ability to code in ICD-10-CA/CCI and abstract in the CIHI Discharge Abstract database.
• Demonstrated knowledge of Case Mix Groups, Comprehensive Ambulatory Classification System (CACS), Resource Intensity Weight (RIW) and Expected Length of Stay (ELOS).
• Demonstrated working knowledge and demonstrated ability to utilize computer software applications, including Microsoft office Word, Excel and Powerpoint.
• Demonstrated ability to lead, mentor and teach staff.
• Demonstrated ability to develop learning materials and tools.
• Ability to organize and prioritize workload.
• Ability to problem-solve.
• Ability to communicate effectively both verbally and in writing.
• Ability to work to deadlines under pressure, with minimal supervision and frequent interruptions.
• Ability to deal effectively with others, demonstrate leadership and maintain cooperative working relationships
• Knowledge of and ability to operate related computer programs and equipment.
• Physical ability to perform the duties of the position.

• A competitive salary: The salary range for this position is $ - $ per hour, depending on experience.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities:  The new St. Paul's Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul's Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul's Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

Your Day to Day:

• Leads coding standards and data quality initiatives, providing expert guidance to HIM Coders and staff on coding processes, patient record standards, and related practices.
• Develops, maintains, and delivers training programs and materials for new hires, practicum and co-op students, and returning staff to ensure consistent application of coding standards.
• Acts as the primary liaison with CIHI, BCRCP, BC Trauma Registry, and other databases, managing coding queries, implementing new or revised standards, and communicating updates to relevant stakeholders.
• Collaborates with Coding Coordinators, Leadership, HIM teams, and reporting/analytics units to ensure the accuracy and integrity of coded patient data and alignment with Ministry and CIHI requirements.
• Develops and maintains policies, procedures, and manuals related to coding standards and data quality, and oversees quality audit processes using evidence-based quality improvement methodologies.
• Supports recruitment and staff development by assisting in the creation of coding proficiency assessments, identifying data quality issues, and recommending targeted training initiatives.
• Works with cross-functional teams and participates in program development, ensuring codified data supports emerging healthcare delivery models; provides on-site support as needed and performs other related duties.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization's long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul's Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.