Ticket & Product Sales Agent

1 day ago

Canada Vail Resorts Full time $40,000 - $42,000 per year

Create Your Experience of a Lifetime

Come work and play in the mountains  Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttlesRSP Options (after 12 months or 2000 cumulative hours of service)Employee Assistance ProgramExcellent training and professional developmentReferral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)Free ski passes for dependentsCritical Illness and Accident plans

Job Summary:

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts   

Job Specifications:

Starting Wage: $20/hr  

Employment Type: Winter Seasonal 2025/2026  

Shift Type: Full Time and Part Time hours available 

Minimum Age: At least 18 years of age  

Housing Availability: No  

Job Responsibilities:  

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime  

Communicate with guests via phone and email  

Accurately and efficiently explain and process all resort products and services  

Complete daily end of Shift pos/register audits  

Be a part of a fun, professional, caring work environment  

Ability to work in a faced paced environment while delivering exceptional experiences  

Other duties as assigned 

Job Requirements:

Ability to stand or sit for extended periods of time   

Able to work outside in a winter environment   

Comfortable working indoors for extended period of time  

High School Diploma   

Ability to lift 25lbs  

Must be able to communicate fluently in English  

Ability to work weekends and holidays  

Ability to maintain a professional presence in the workplace and adhere to our appearance standards  

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:  

Mountain Activities  

Retail Rental operations  

Food and Beverage Support  

Ticket sales or scanning  

Lift Operations  

Base Area Operations  

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 509570

Reference Date: 07/17/2025

Job Code Function: Product Sales/Scanning  

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