Associate Mortgage Underwriter, Third-Party Residential Underwriting-BMBE

We are hiring an Associate Mortgage Underwriter, Third Party Residential Underwriting - BMBE

Reporting To: Manager, Third Party Residential Underwriting

Full-Time/Part- Time: Full-time

Salary Range: $48,842 - $73,262

Hours of Work: 8:30 a.m. – 5:00 p.m.

Grade: 8.7

Office Location: Vancouver, BC Great location Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities

• Eligibility for benefits is dependent on the terms of employment

The Opportunity:

Reporting to the Manager, Third Party Residential Underwriting, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage Underwriter is responsible for escalating any inaccuracies, issues, or items that are incomplete and potentially present risk to the Company.

The Third Party Residential Underwriting Division, as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.

Primary Duties and Responsibilities:

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Interacts with mortgage brokers for the collection of all required documents to satisfy mortgage commitment conditions
• Reviews and verifies accuracy of required documentation related to income, down payment and the property using sound due diligence and in compliance with internal and regulatory guidelines prior to signing off on any mortgage conditions or documents, where applicable
• Escalates any documentation issues to the Underwriter for review and sign off
• Documents clear and complete notes within the mortgage underwriting system
• Responds to all inquiries within established turnaround times
• Adhere to policies/procedures to ensure AML requirements are met.

Skills and Attributes:

• Strong aptitude for service excellence
• Ability to build and maintain positive relationships
• Strong communication skills—both written and verbal
• Ability to deal with conflict
• Analytical skills
• Attention to detail
• Strong organizational and time management skills
• Positive team player
• Fully competent in working with basic PC software and working knowledge of the suite of Microsoft office products
• Ability to manage pressure in an environment of high volume processing with tight turnaround times

Key Contacts:

External: Mortgage Brokers and Agents, Mortgage Insurers, Appraisers, Solicitors, Title Insurance Companies, Clients and Customers

Internal: Interdepartmental team members to ensure a fluid and transparent First National customer experience

Education/Certification/Experience Requirements:

• Completed post-secondary education or equivalent work experience required
• Previous experience within Financial Services sector preferred
• Previous experience within Mortgage industry an asset
• Completion of Mortgage Agent Course and/or BC Financial Services Authority ("BCFSA") License an asset
• Working knowledge of PC software in a Windows environment required

In accordance with the BC Financial Services Authority ("BCFSA"), if a successful candidate is not already licensed, upon starting with First National, they will be registered for the applicable educational courses and upon successful completion of the exam, First National will register them with BCFSA to complete the licensing process.

Why join First National?

• Bright open concept office environment
• Large kitchens with a coffee and latte maker to enjoy at no cost
• Supportive teamwork focused environment
• Collaborative entrepreneurial spirit
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year
• Extensive training programs to set our employees up for success

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at

We would like to thank all applications for their interest, but only candidates selected for an interview will be contacted.