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Pharmacy Assistant/Shipper
2 weeks ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.Job Summary:The Pharmacy Shipping Associate is a dynamic role responsible for ensuring the accurate dispensing, packaging, and shipment of pharmaceutical products. This position combines the responsibilities of assisting pharmacists with dispensing medications and handling material logistics in a fast-paced environment. Section A - Specific Responsibilities:• Package medications according to specifications for shipment to customers.• Perform day-to-day shipping, receiving, and packaging of pharmaceutical products.• Print labels/waybills, prepare products, and invoices for shipping.• Maintain a clean and safe shipping and receiving area, coordinating pickups and deliveries with couriers.• Monitor shipping materials, supplies, and inventory management, reporting discrepancies to the Manager/Supervisor.• Adhere to all relevant guidelines, including McKesson's SOPs and regulatory requirements.• Provide exemplary customer service via phone and email, aligning with McKesson Canada standards.• Create and maintain patient files in pharmacy software, including Kroll.• Manage site calendars, appointments, dispensing, and shipping schedules.• Accurately dispense and package medications to ensure timely arrival at the appropriate destinations.• Understand and resolve third-party billing issues by liaising with adjudicators and plan administrators.• Bill prescriptions through pharmacy software, ensuring comprehensive documentation is maintained.• Develop and maintain professional relationships with internal and external stakeholders.• Conduct patient follow-up calls for outstanding accounts, refills, and shipment scheduling.• Refer all medical queries to a pharmacist when interacting with patients.• Perform other duties, including administrative and/or dispensing tasks, as assigned.Section B - Key Requirements:Knowledge:• Secondary School Diploma or High School Diploma.• Previous work experience in a retail pharmacy or warehouse setting is an asset.Skills and Abilities:• Capable of physical tasks, including lifting up to 35 pounds independently. Carrying, bending, stretching, and standing for long periods of time.• Excellent organizational, time management, and teamwork skills.• Self-starter with the ability to take direction and work independently.• Ability to work in a fast-paced environment with strong attention to detail.• Must be willing to learn and use various technology• Effective communication, both oral and written; multilingualism is an asset.• Proficiency in pharmacy software; knowledge of Kroll is an asset.Experience:At least 1 year in a retail pharmacy/hospital setting or 2 years in a fast-paced or assembly line environment.• Experience in a specialty pharmacy or warehouse/distribution setting is an asset.• Collaboration with cross-functional teams and a deeper insight into the pharmaceutical industry.• This role offers an exciting opportunity to blend pharmaceutical knowledge with logistical expertise, making a direct impact on the efficient delivery of
