2025-065; Lead Arena Service Worker

This position works in the Facilities Management – Recreation Facilities organizational unit. This is supervisory operational, technical and building maintenance work performed in a multipurpose arena facility. An incumbent of this class assigns, reviews, supervises and participates in the work of staff engaged in ice making, routine building and equipment maintenance and repair, janitorial and custodial tasks. Provides direction and training on work methods and procedures; ensures safety protocols are followed; and resolves minor operational or staff problems and provides feedback to staff. A Lead Arena Service Worker ensures the effective functioning of refrigeration and ice-making equipment; regularly inspects a variety of pumps, valves, filters, meters, motors and gauges to ensure that the equipment meets the operating requirements of the facilities and arenas; and troubleshoots problems and determines corrective action. Furthermore, carries out maintenance programs involving checking system components (mechanical) operation and making necessary adjustments; assists in the development and implementation of preventive maintenance schedules and procedures for all equipment such as ice resurfacer, edger, HVAC and other related systems; and reports on and recommends the need for major repair work. Other responsibilities include performing minor repairs and building maintenance work; a variety of safety checks on fire extinguishers, fire alarms and other safety equipment; and maintains an inventory of cleaning products, building maintenance materials and equipment hardware. Obtains the services of and oversees the work of private contractors and ensures compliance with safety and operational standards; provides information and assistance to the public and facility user groups. Performs related work as required.

Qualifications include completion of Grade 12 supplemented by technical courses related to the work plus sound related experience; or an equivalent combination of training and experience. Considerable knowledge of the operating principles and procedures of ice-making and refrigeration equipment and the methods, practices and materials used in building maintenance and repair. Sound knowledge of the methods, materials and operation of heating, ventilating and air conditioning equipment and related systems. An incumbent will have working knowledge of plumbing, electrical systems and carpentry applicable to the maintenance of facilities; have the ability to supervise, assign, review and participate in the work of staff engaged in icemaking, building maintenance and janitorial tasks; and to operate, maintain and repair equipment typically used in a multipurpose arena. Ability to identify causes of equipment failure and identify potential problems; assist in the development and implementation of preventive maintenance schedules and procedures; and carry out oral and written instructions and to perform assigned tasks under minimal supervision. A Refrigeration Operator's Certificate, First Aid Certificate or equivalent, and a valid Driver's License for the Province of British Columbia are required. Please note that a Police Information Check may be required for this position.

Schedule: 40 hours weekly; Shifts are currently scheduled 7 days per week between the hours of 5:30am and 1:30am and may change outside these hours based on operational requirements

The closing date for this competition has been extended until it is filled. New applications are welcome

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.

Please contact People and Culture at

if you do not receive a confirmation email within one hour of submitting your application online.

We thank all applicants for their interest; however, only those considered for an interview will be contacted.