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ServiceNow Technical Lead

2 weeks ago

Toronto, Ontario, Canada KAnand Corporation Full time $120,000 - $150,000 per year

Position : ServiceNow Technical Lead : 15+ Years : Canada Only

Location : Toronto Canada (Onsite)

Experience : 15+ Years

Type of Job : Contract :12 Months

Job Description:

Skilled and experienced ServiceNow Technical Lead with deep expertise in IntegrationHub, REST/SOAP APIs, and third-party system integrations.

Hands-on experience across multiple ServiceNow modules including ITSM, ITOM/CMDB, HRSD, and ITAM, and will be responsible for designing and delivering technical solutions.

Key Responsibilities:


• Experience in ServiceNow technical solution design in addition to development


• Skilled in ServiceNow development with Script includes, Business Rules, ACLs, Data and UI policies, Data import activities


• Lead and deliver end-to-end ServiceNow integration solutions using Integrations (REST/SOAP), IntegrationHub, Flow Designer, and custom scripts.


• Work across multiple ServiceNow modules including ITSM, ITOM/CMDB, HRSD, and ITAM.


• Gather requirements and translate them into technical designs in collaboration with stakeholders.


• Develop and maintain Integration documentation and interface specifications.


• Ensure adherence to ServiceNow development best practices and coding standards.


• Troubleshoot and resolve integration issues with minimal business impact.


• Participate in customer-facing roles and contribute to technical solution design.

Qualifications:

ServiceNow Certifications - Certified System Administrator (CSA), CIS-ITSM.

Experience with ServiceNow Spokes and custom connector development.

Familiarity with Agile/Scrum methodologies.

Strong communication and problem-solving skills.

Ability to work effectively with cross-functional teams.