Field Service Technician

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: Field Service Technician

Location: Saskatoon, SK

Job type: Fulltime

Annual Salary Range: $65,000 - $75,000

The impact you will have

Step into a role where your technical expertise truly makes a difference. As a Service Technician at Arjo, you'll be the go-to problem solver—troubleshooting, repairing, and maintaining essential mobility equipment right at the heart of care facilities. Your work ensures our products perform at their best, helping people move with confidence and dignity. From residents and patients to caregivers, your impact will be felt every day—because when you support mobility, you uplift lives.

As a Field Service Technician, your responsibilities will include:

• Scheduling and performing preventative maintenance and repair services at healthcare facilities.
• Promoting and selling Arjo service agreements and products effectively.
• Supervising equipment installations and/or performing uncrating and assembly services.
• Training customer personnel on the proper operation and use of Arjo equipment.
• Supporting sales efforts by participating in joint calls, in-services, and generating sales leads.
• Maintaining a clean and organized parts inventory within your company vehicle.
• Performing other related duties as assigned.

The skills you will need

• A degree in a technical field or equivalent hands-on experience.
• Experience in field-based electromechanical repair and maintenance.
• experience providing in-person technical customer service.
• Proven track record of promoting or selling service products.
• Strong verbal and written communication skills.
• A talent for identifying customer needs and recommending the right solutions.
• Excellent diagnostic, troubleshooting, and technical repair abilities.
• Willingness and flexibility to travel regularly to customer sites, including occasional overnight stays.

What we will offer in return

Through our well established Guiding Principles, we promote a customer-oriented, winning and sustainable corporate culture. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace - our most recent employee engagement survey score was 8.2/10 In addition, you will be eligible for:

• A positive employee experience is centered on trust, pride, and teamwork, which is reflected in our recent Great Place to Work certification.
• Full Benefit Coverage – medical, dental, vision, life insurance
• Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
• Education Assistance Program
• Company Paid Vehicle
• December 24 and your birthday as extra paid days off
• Statutory Holiday Substitution Program
• Volunteer Time Off Program – paid time off to volunteer
• Participation in social and wellness events
• Base pay and variable compensation. Vary based on the nature of the job
• Paid Training and Development -We support the development and growth of our employees through constant training opportunities.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Great discoveries happen when people from a diverse set of backgrounds come together. The people at our company support one another. At Arjo Canada Inc. we are committed to implementing, maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities in a manner that:

• Respects their dignity and independence;
• Ensures reasonable efforts are made to provide an opportunity equal to that given to others; and
• Provides opportunities for persons with disabilities to benefit from the same services, in the same place, and in a similar way to others, to the greatest extent possible
• Providing an environment where we empower and work as one team

Achievements & Partnerships

• Arjo Canada is proud to be an Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI), which provides us with a number of benefits that will support us on our diversity and inclusion journey.
• Arjo Canada has been certified as a Great Place to Work after a thorough, independent analysis conducted by Great Place to Work Institute Canada. This certification is based on direct feedback from our employees, provided as part of an extensive and anonymous survey about their workplace experience.
• Arjo Canada has been recognized as one of the Best Workplaces Managed by Women 2023 from Great Place to Work.
• Arjo Canada has been selected for The Career Directory as 2023 Canada's Best Employers for Recent Graduates, a guide to entry-level recruitment for recent college and university graduates.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit

Job Types: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Company car
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care
• Wellness program

Work Location: On the road