Programmer Analyst

6 days ago

Regina, Saskatchewan, Canada Saskatchewan Workers' Compensation Board Full time $60,000 - $90,000 per year
Description

Programmer Analyst

Permanent Appointment

Regina Head Office

Job Summary:

Analyzes, designs, programs, tests, implements, and documents development and enhancements to Workers' Compensation Boards information systems to meet user requirements and support business operations. Provides reports and information for decision support. Responsible for providing excellent customer service to other ITS staff, internal business partners and external employers, injured workers and healthcare providers in Saskatchewan.

Duties & Responsibilities:

  1. Gathers, analyzes, documents and verifies requirements with business partners and/or Business Analyst. Identifies risks, presents impact analysis and alternate solutions.

  2. Evaluates, researches and conducts cost-benefit analysis of new products/technology.  Develops proof-of-concept and communicates findings as required.

  3. Proposes, designs and develops new business solutions based on defined framework, WCB Privacy Policy, and industry security standards. Creates and updates design documents.

  4. Designs, develops, enhances, maintains and monitors complex system integrations to ensure data exchange is accurate, reliable, and meets business requirements.

  5. Performs unit, system, load, and integration testing. 

  6. Maintains, enhances and supports custom developed or commercial off the shelf applications/Enterprise Systems, and computer hardware with minimal supervision.

  7. Provides third level support to users. Answers questions and resolves problems. Instructs users on operation of new programs, and provides key knowledge of business rules and/or processes. Liaises with BSA's and Help Desk on a continuing basis.

  8. Coordinates, performs, troubleshoots and assists in the installation, configuration and testing of application patches and upgrades.

  9. Manages and maintains multiple build environments, performs gap analysis, deploys application code and configuration changes to various environments.

  10. Assists in maintaining application user security.

  11. Provides accurate work/task estimates as requested.

  12. Trains, assists, and collaborates with ITS staff. Demonstrates leadership and initiative in sharing technical expertise with other team members. Provides peer feedback, and performs code reviews.

  13. Provides excellent customer service to internal business partners and external employers, injured workers, and healthcare providers in Saskatchewan.

  14. Works with vendors on resolving system issues as well as planning, tracking costs, and expediting delivery.

  15. Demonstrates knowledge of relational databases and best practices.

  16. Provides stand-by services as required to ensure the operation of business solutions.

  17. Monitors nightly jobs and performs regular cleanup and maintenance.

  18. Creates and maintains documentation for all applications.

  19. Follows ITIL Service Methodology and practices in managing incidents, problems, and change requests.

Qualifications:

University degree in a Computer Science or related discipline from an accredited University with a minimum of three years' experience in computer programming.

Application Deadline: December 7, 2025

Applications:

It is the responsibility of the applicant to ensure that the application is received through the online application system prior to close. Each application must include a cover letter explaining how each qualification is met and an updated resume.

The Saskatchewan Workers' Compensation Board is committed to achieving a representative workforce. Members of designated groups (women, aboriginal people, people with disabilities and visible minorities) are encouraged to apply.

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