Customer Service Representative

1 week ago

Markham, Ontario, Canada Benjamin Moore Colour Sense Full time $35,000 - $45,000 per year

Colour Sense is an independently owned Benjamin Moore dealer, we currently have 4 retail locations including Markham, Richmond Hill, North York and Scarborough. (Access with a personalized vehicle is an asset. You will be required to work at any of the 4 locations when needed).

Our vision is to fulfill our customer's paint needs and providing an above and beyond service, and leaving them a memorable experience at our store. We take pride in helping our customers and providing them with the best solution to their project.

We are looking for a dedicated individual who have good values, positive work ethics, motivated, energetic and enjoy helping others.

We are looking for:

  • Physically able to lift up to 50 pounds of pails of paint throughout the day
  • Dedicated individual who takes proactive approach
  • Someone who loves to interact/communicate with people on a regular basis
  • Always willing to learn new skills while mastering your existing skillset
  • Good self-interpersonal skills and able to provide feedback to the team
  • Problem solver and innovative with ideas
  • Positive mindset that motivates yourself and your team members
  • Punctual and accountable
  • Willing to go above and beyond for customers
  • Treating colleagues and customers with the utmost respect
  • Can comfortably adjust from working independently to a team environment

Your role and responsibilities:

  • Learn the business on the front lines serving customers and building relationships with our clients
  • Flexible to work all scheduled hours, your work hours will be based on business needs (including weekends)
  • Provide advice to customers on various products and applications
  • Exceptional listening skills and able to empathize customer's needs
  • Tint, mix and colour match paint by following correct formulas
  • Assist with merchandising and setting up displays for promotions
  • Able to operate basic software including Point of Sales, Microsoft Word, Excel Spreadsheet, etc.
  • Responsible for store's cleanliness, organization and ensuring merchandise is well stocked
  • Responsible to process incoming, outgoing and online paint orders efficiently
  • Actively taking on more responsibilities, initiatives and self driven to grow

Basic Qualifications:

  • Must be at least 18 years of age
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status
  • 1-3 years of experience in a retail or customer service environment
  • Bilingual: English (mandatory). Mandarin, Cantonese and Farsi speaking is an asset

You will receive:

  • Employee discounts on all products we carry
  • Advancement opportunities
  • Work uniform

If you feel this job opportunity is suited for you and a potential career with our Colour Sense team then apply today

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$22.00 per hour

Expected hours: 20 – 44 per week

Benefits:

  • Company events
  • Life insurance
  • On-site parking
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have a dependable means of transportation?

Education:

  • Bachelor's Degree (required)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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