Family Support and Advocacy Worker

Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

Homestay Families support and advocacy workers provide mobile support to families at risk of homelessness to maintain their tenancies by delivering early-intervention and post-crisis support. The program offers tailored support and advocacy to address barriers, challenges, and underlying issues a family may be experiencing that is impacting ability to maintain their tenancy.  

 Homestay Families support and advocacy workers provide planned case management support to help families reach their goals, including:  

• Information on tenancy rights and responsibilities  
• Advocacy and support when communicating with housing providers and other stakeholders 
• Assistance with property maintenance 
• Support with financial hardship, budgeting issues, or increased rental stress 
• Support to increase safety relating to neighbourhood disputes 
• Information, support, and referral to address barriers and challenges including
  
  ​​​​​​​- Health and wellbeing
  
  - Community connection 
  
  - Parenting and child development 
  
  - Improving family function 

We are seeking a dynamic and experienced Family Support & Advocacy Worker to provide early intervention and tenancy sustainment support through outreach to families experiencing housing instability or at risk of homelessness. Using a trauma-informed approach, you will support families to identify goals, build stability, and address barriers impacting housing, safety, and wellbeing. 

This is a permanent full time employment opportunity with conditions and salary at Level 4 of the SCHADS Award.

Key Responsibilities

• Provide outreach support to assist families to address challenges that place their tenancy at risk by building resilience and problem-solving skills, improving financial stability and management of rental stress, and strengthening safety, wellbeing, and community connections. 
• Work from a family-centered and trauma-informed approach to identify each family's housing goals and support needs. Collaborate with the Team Leader and partnering service providers to coordinate appropriate supports that promote housing stability and family wellbeing. 
• Assess barriers impacting a family's ability to access or maintain safe and sustainable housing, and develop strategies in partnership with families to address these challenges. 
• Use the tools and processes established within the Homestay Families practice framework to deliver planned, goal-focused case management that supports tenancy sustainment and family wellbeing. 

Essential Criteria:

• Relevant Human Services diploma or tertiary qualification and extensive experience, or a combination of experience, expertise, and competence. 
• Capacity to engage and build respectful, trauma-informed relationships with families, and to maintain these relationships over time to support the achievement of long-term case management goals. 
• Proven ability to use assessment and planning tools within a case management framework to identify needs and goals, coordinate supports, and promote positive outcomes for families. 
• Understanding of child wellbeing, safety, and developmental needs, with the ability to assess and respond to risks in the home environment through trauma-informed practice, and a sound understanding of Child Safety legislation, reporting responsibilities, and effective communication with Child Safety services. 

More information about the role and to learn more about the key selection criteria, select the link to the Position Description.

In SEEK, click on Apply Now to access the Position Description through our careers page.

For more information, please email .

Benefits of working at Micah Projects

• Join a well-recognised multidisciplinary organisation;
• Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
• Access to discounted fitness facilities through Fitness Passport for you and your family;
• Access to free and confidential Employee Assistance Program;
• Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
• Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.

How to Apply:

If you believe that you have interest, passion, and desire to make a difference in people's lives, please click on apply.

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is Friday 12 December 2025, applications will be assessed with interviews being conducted as they are received so do not delay in applying

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.