Project Manager

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

Reporting to the Director of Pharmacy, the Project Manager will lead, coordinate, and support the Medication Management Transformation project. Utilizing best practices in project and change management, the Project Manager will drive the implementation of innovative technologies and processes across the entire medication management lifecycle. This role involves close collaboration with the Senior Leadership Team, as well as Clinical, Operational, and Physician Leaders throughout the organization.

• Liaise with leadership to provide project management and process improvement for corporate initiatives aligned with Southlake's Strategic Plan and corporate priorities

• Lead and facilitate project-related meetings, develop project reports, presentations, statistics and other related documents, as required

• Utilize and promote tools and templates to support project management best practices to support strategic projects

• Utilize and promote frameworks for project evaluation and monitoring, including indicator development

• Liaise with managers who are responsible for projects, and other hospital staff to effectively completed assignments

• Ensure project deliverables are met on time, within budget and within scope.

• Initiate and maintain communication with all project stakeholders

• Proactively identify any project risks and recommend solutions and mitigation strategies

• Evaluate and assess each project closely to identify lessons learned and best practices for implementation in future projects

• Design, develop, implement, and manage change deliverables that will enable impacted users to transition successfully from the current state to the future state

• Thorough knowledge of and experience in change management principles and methodology, including a solid understanding of how people go through change and the change process.

• Successful, proven track record with large-scale organizational change efforts.

• Experience with organizational change with the implementation of new technology and health information systems.

• Demonstrates conflict resolution skills

• Demonstrated excellence in communication, both written and verbal

• Demonstrated problem assessment skills

• Demonstrated commitment to customer service and teamwork

• Demonstrated individual leadership skills

• Ability to work off-hours and/or non-business hours, during critical times of any project implementation

• Bachelor's degree in Health, Public Administration or related discipline

• PMP certification required

• 5 years' experience in Project Management required

• 5 years' experience in Healthcare/Hospital environment required

• Demonstrated knowledge of Project Management principles and processes

• Lean certification with demonstrated ability to lead quality improvement projects and achieve results, preferred

• Demonstrated knowledge developing and implementing change management plans in the health care environment

• Systems thinker, with experience leading projects and initiatives aligned with strategic directions

• Outstanding interpersonal, influencing and communication skills to build strong relationships, gain credibility and network effectively with all levels of the organization and with external clients and partners

• Experience leading, organizing and facilitating project-related meetings, develop project reports, presentations, statistics and other related documents, as required

• Proven experience in needs assessment, analytical, problem solving and documentation skills

• Demonstrated understanding of inter-professional collaboration and education

• Proven organizational skills, and ability to handle multiple assignments and priorities

• Ability to evaluate and assess each project closely to identify lessons learned and best practices for implementation in future projects

• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines and budget in accordance to Southlake Regional Health Centre standards

• Excellent analytical skills

Regular and reliable attendance is an expected requirement of this position.

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.