Vice President, Operations

6 days ago

Québec, Quebec, Canada Harris Computer Full time $100,000 - $200,000 per year
Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role.

We're seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions. This person will work with customers, team members and partners to implement and support EHR hospital software.

The Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role.

We're seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions. This person will work with customers, team members and partners to implement and support EHR hospital software.

Does this describe you?
  • Prefer more autonomy and less direction in reaching goals
  • Find collaborating with colleagues energizing
  • Like to question the status quo
  • Need to explore "why not?" before dismissing an option
  • Comfortable experimenting with conflicting concepts
  • Expect and welcome accountability
  • Uncomfortable with delays and stagnation
  • Able to start and sustain meaningful relationships with peers, teams and customers
  • Thrives in difficult situations and in finding solutions
  • Get excited by creating and improving processes to streamline implementing software

Those attributes will help in achieving these goals for the role:
  • Manage all billable and non-billable team activities to improve the billable utilization
  • Monitor, challenge and implement methodologies to speed up the implementation processes
  • Implement processes and practices to achieve financial, employee and client success measures
  • Strategic planning for operational growth
  • Collaborate with the R&D department to meet customer requirements and market needs
  • Lead with the Harris Core Values
  • Manage all revenue streams associated with Operations
  • Innovate on ways to efficiently implement new software
  • Create and maintain effective collaboration between the variety of experts on staff
  • Experience in Project Management
  • Ability to speak French a plus for this position

Our Expectation Of Some Actions You Will Take
  • Form cross-functional teams of experts to drive constituent- and customer-driven enhancements
  • Collaborate with Sales on opportunities, share ownership on wins and losses
  • Modify current and create new implementation processes that increase competitive advantage
  • Engage with customers to build lasting, mutually beneficial relationships

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