Field Service Technician

2 weeks ago

Surrey, British Columbia, Canada Hörmann North America Full time $60,000 - $90,000 per year

What You'll Be Doing
As a Field Service Technician, you'll be the go-to expert supporting our customers and internal teams with technical challenges—primarily from the comfort of your home or office. Leveraging your strong electrical troubleshooting skills, mechanical aptitude, and customer support experience, you'll help ensure Hörmann's access solutions continue to meet the highest standards across North America.

This is a mostly remote/in-office role (95%), with occasional travel (5%) to support on-site operations, installations, or trade shows.

Your Day-to-Day Will Include

Providing technical support
via phone, email, and video to customers, dealers, and internal teams.


Diagnosing and resolving
electrical and mechanical issues related to control systems, including PLCs, relay logic, and inverters.


Supporting field operations remotely
, and occasionally assisting on-site with installations, repairs, or maintenance when necessary (5% travel).


Assisting with warranty claims
processing, troubleshooting documentation, and technical records.


Collaborating with Engineering and R&D
teams on product testing, prototyping, and continuous improvement.


Contributing to marketing initiatives
such as technical support for trade shows and showroom/display setup (as needed).


Helping create and maintain
manuals, installation guides, and training materials for internal and external users.


Following all health & safety protocols
and contributing to a safety-first work culture.

What You Bring To The Table

Education:
Diploma in Electrical or Mechanical Engineering Technology (or equivalent technical background)


Experience:
Hands-on experience in field service, technical support, or customer service

Skills & Knowledge

  • Strong understanding of electrical systems, control panels, PLCs, and basic relay logic
  • Some mechanical aptitude (installation, troubleshooting)
  • Clear, confident communicator with excellent customer service skills
  • Tech-savvy – proficient in Microsoft Office and able to learn technical software quickly
  • Organized, independent, and able to manage multiple priorities from a remote environment

Why You'll Love Working Here
We Offer

Competitive compensation + performance incentives

Comprehensive benefits
– health, dental, vision, and life insurance


Generous vacation and paid time off

Retirement savings plan
with company contributions


Career development
and continuous learning opportunities

A collaborative culture where
your ideas matter
More Than a Job – A Culture You Can Be Proud Of
At Hörmann, our core values guide everything we do:

  • Respect – #BeKind: We treat each other with empathy and fairness.
  • Teamwork – #StrongerTogether: We win together – across teams and geographies.
  • Passion – #HeartAndSoul: We bring pride and energy to our work.
  • Courage – #BeBrave: We act with confidence and integrity in every decision.

We're also proud to foster a culture of
Diversity, Equity, Inclusion & Belonging
, where every team member is empowered to be their authentic self.

About Hörmann
Hörmann is a global leader in access solutions, serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we're focused on building something extraordinary – together. If you're passionate about solving technical challenges and supporting innovative products, we want to hear from you.

Ready to Make an Impact?
If you're ready to bring your technical skills, bilingual expertise, and customer-focused mindset to a team that values you – apply now and help shape the future of Hörmann across North America.

  • field service technician

    2 weeks ago

    Surrey, British Columbia, Canada Empirical Technologies Ltd. Full time $60,000 - $80,000 per year

    OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperienceWill trainOn siteWork must be completed at the physical location. There is no option to work remotely.ResponsibilitiesTasksInspect products to determine the requirements for repairInstall electronic equipmentRepair electronic equipmentRepair or replace defective or...

  • Robotics Field Operations Technician

    1 day ago

    Surrey, British Columbia, Canada Serve Robotics Full time $60,000 - $90,000 per year

    At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los...

  • Service Technician Plumber

    23 hours ago

    Surrey, British Columbia, Canada national hydronics Full time $276,160 per year

    We are currently looking to add several Journeyperson Plumber/Heating Specialist to our already well-established Service/Warranty team to assemble, install, and repair boiler, heaters, pumps, pipes, fittings, and fixtures of heating, water, combustible gas and drainage systems, according to specifications and plumbing codes with accuracy and timeliness....

  • IT Service Desk Technician

    23 hours ago

    Surrey, British Columbia, Canada Cloverdale Paint Full time $55,000 - $60,000 per year

    Company OverviewCloverdale Paint is the largest family owned and operated paint manufacturer and distributor of Architectural, Industrial, Wood Finishes and Marine coatings in North America, with company stores and authorized dealers across Canada and through a subsidiary, Rodda-Miller Paint in the Pacific Northwest of the United States.Cloverdale Paint is...

  • HVAC Technician

    1 day ago

    Surrey, British Columbia, Canada WORKFORCE Staffing Solutions Full time $60,000 - $140,000 per year

    OverviewWe are currently seeking an HVAC Technician for field service in the Greater Vancouver area.The incoming candidate will be experienced in commercial/industrial HVAC and suitable for a customer driven environment.Offer:-Ability to work in a progressive non-corporate management structure when the leaders are qualified HVAC technicians-Non-union...

  • Service Technician

    1 day ago

    Surrey, British Columbia, Canada Engineered Staffing Solutions Full time $60,000 - $120,000 per year

    Job Summary:As a Renewable Energy Service Technician, you will play a crucial role in ensuring the optimal performance and reliability of renewable energy systems. Your primary responsibilities will include conducting routine maintenance, troubleshooting, and repairs on various renewable energy installations, with a specific emphasis on compliance,...

  • Automotive Service Technician

    2 weeks ago

    Surrey, British Columbia, Canada Autostrada Motor Group Full time $47,000 - $94,000 per year

    Autostrada Motor Group is a family-run auto repair shop, specializing in European and exotic vehicles while servicing all makes and models. We take pride in our quality of work, honesty, and friendly atmosphere.We're looking for an Automotive Technician who is confident in their skills, able to work independently, and enjoys being part of an easygoing and...

  • Automotive Service Technician Apprentice

    1 day ago

    Surrey, British Columbia, Canada Fountain Tire Full time $20 - $23

    OverviewCome develop your mechanical skills in pursuit of a career as an automotive service professional Fountain Tire Surrey (Port Kells) is looking for a 2nd year Automotive Service ApprenticeAt Fountain Tire, our associates are our number one asset.  As a member of our team, you will get to enjoy some of our great benefits: What is in it for...

  • Automotive Service Technician Apprentice

    1 week ago

    Surrey, British Columbia, Canada Fountain Tire Full time $40,000 - $60,000 per year

    OverviewCome develop your mechanical skills in pursuit of a career as an automotive service professional Fountain Tire Surrey (Port Kells) is looking for a 2nd year Automotive Service ApprenticeAt Fountain Tire, our associates are our number one asset.  As a member of our team, you will get to enjoy some of our great benefits: What is in it for...

  • Heavy Equipment Technician

    1 week ago

    Surrey, British Columbia, Canada NORS Full time $70,000 - $90,000 per year

    We are Nors. We are driven by progress: yours and ours. We work to make everything work better every day. We deliver the services, solutions, and equipment needed to make your life and business more successful.Purpose:Improving life and business through outstanding service and equipment. Creating continuous value for all.Values:A common culture for a clear...