Business Analyst

IntroductionDiscover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.OverviewThe Business Analyst (Microsoft Dynamics) concentrates on supporting processes and implementing process improvements, incumbent(s) are tasked with formulating and defining systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements under general supervision.How you'll make an impactDeveloping or modifying moderately complex information systems Ensuring appropriate controls are in place Supporting operational and project time reporting Establishing, administering, and maintaining project and knowledge management processes and tools Preparing both detailed and summary status reports Analyzes business processes, identifies process deficiencies, researches solutions and plans and coordinates the remediation of these deficiencies Assists with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient As appropriate, write and validate business requirements and conduct system tests Develops and maintains relationships with key stakeholders and technology staff, including off-shore personnel, to ensure that communication is open and ongoing Guides and advises less-experienced Business Analysts Provides administrative and project support to the team About youQualifications:Bachelor's degree in Business, Information Technology, Engineering or related field 3 years related experience required including project support Understanding of budgeting and financial management processes Excellent verbal and written communication skills Intermediate level proficiency with Microsoft Office Preferred: Formal project management training or certification Experience with Microsoft Visio and Project Experience in Insurance or financial servicesWork Traits: Demonstrated ability to prioritize and manage multiple tasks simultaneously       Good analytical and problem solving skills Strong attention to detail Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:Flexible medical & dental coverage to meet your household's needsLife, Dependent Life and AD & D Insurance optionsRetirement savings including RRSP including a company match, TFSA, pension and moreEmployee Stock Purchase PlanOther benefits include:Educational expense reimbursementEmployee assistance programsDiscounted gym membership (GoodLife Fitness)Opportunity for flexible work arrangementsPaid sick days & personal daysEmployee education recognition programEmployee referral bonus programWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.