Customs Account Analyst, Senior

5 days ago

St Thomas, Ontario, Canada Buckland Full time $60,000 - $90,000 per year

Buckland is looking for a Customs Account Analyst, Senior

What you'll be doing

This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of goods in accordance with customs regulations.

What we can offer you

  • Competitive salary, benefits package, and matching retirement plan
  • A friendly, collaborative work environment
  • Opportunities for professional development & ongoing learning
  • A chance to be part of a growing organization

You will be responsible for

  • Provide the highest level of customer service to clients, vendors, and service providers
  • Handling of queries, resolving issues with Customs clearance such as reject notices, eManifest errors, paper packages, RMD Corrections
  • Prepare customs and internal documents and complete high volume of complex entries and invoicing
  • Conduct tariff research and classification and escalate any issues or delays to Team Leader.
  • Maintain working knowledge of both current and pending customs and other agency regulations and policies
  • Document errors for customs account analysts via Error Reporting Process (CND Only).
  • Complete complex customs entries and provide guidance to Jr and Int staff
  • Accurately complete final invoicing of customs entries to CBSA within the allotted timeframe (CND Only).
  • Coordinate cross-border release including export pedimento (customs declaration) and drayage coordination (US SB Only).
  • Above average written and verbal communication skills.
  • Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
  • Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
  • Foster a fast paced culture leading by example in terms of accountability and continuous improvement within the team.
  • Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
  • To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.

What we need from you

  • High school diploma or equivalent.
  • CCS Designation
  • Minimum 3 years of custom brokerage or logistics experience.
  • Intermediate MS Office knowledge
  • Advanced knowledge of the LVS program.
  • Knowledge of all FTA's shipments and PGA's
  • High level of organization, time management and attention to detail.
  • Completion of complex entries
  • Must be legally eligible to work for the Company at all times

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