Corporate Account Manager

Overview:

A Corporate Account Manager is responsible for sourcing business and managing client relationships on behalf of Canad Inns, in accordance with financial targets and brand standards. A Corporate Account Manager is required to actively represent Canad Inns in local community and business organization and events, and act as a liaison between clients and Destination Centres. The role involves regular travel for client meetings, sales initiatives, and hosting, with required trips to Portage la Prairie, Brandon, and Grand Forks, ND, USA

Responsibilities include but are not limited to:

• Develop and maintain prioritized prospecting of new accounts, local, regional and national clientele, using market information, resource and networking opportunities
• Demonstrate a high level of creativity personal commitment to achieving sales targets
• Timely follow up on all tentative business to ensure signed contacts are returned
• Follow up on potential sales leads to identify and positively influence decision makers to use Canad Inns services
• Establish and maintain relationships with industry colleagues to stay award of market trends, shifts competitors product, pricing and positioning
• Prepares and executes highly professional proposals, agreements, presentations and correspondence
• Be fully versed and aware of all Canad Products and facilities carrying out site inspections as applicable while actively promoting Canad Inns
• Provides ongoing, current knowledge to internal and external guests to ensure quality assurance
• To assist in the development of personal annual sales targets/plans
• To attend and actively participate in all corporate sales meetings
• Collaborate with the VP of Sales and other Sales Managers to determine necessary strategic sales approaches
• Ensure follow-up by passing leads to appropriate individuals with calls-to-actions, dates complete profile information, sources and so on
• Create RFP responses to potential clients
• Where necessary, support marketing efforts such as trade shows, exhibits, and other networking events and functions
• Make outbound follow up calls to existing customers via telephone and email cross-sell and up-sell
• Handle inbound, unsolicited prospect calls and convert them into sales
• Overcome objections of prospective customers
• Emphasize product and service features and benefits of the Canad Inns, quote process, discuss credit terms, and prepare sales order forms and/or reports
• Enter new customer data and update changes to existing accounts in the client database
• Investigate and troubleshoot customer service issues
• Attend periodic sales training where applicable
• Appropriately communicate brand identity and corporate position
• Respond to customer service calls in a courteous and professional manner
• Address client inquiries regarding status of event, orders, payment, refunds, etc.
• Perform other duties as assigned

Our benefits to support your success:

• RRSP matching contributions up to 3% of an employee's pre-tax salary.
• Comprehensive Group Benefit Program featuring Extended Health Care.
• Participation in the Employee Canadvantage Rewards Program.
• Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests.
• Canad Inns Meal Plan
• Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more.
• Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program.

About Canad Inns:

Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.