Disability Manager

1 week ago

Saint John, New Brunswick, Canada J.D. Irving Full time $60,000 - $80,000 per year

Join an energetic team of professionals at J.D. Irving, Limited, where integrity and results matter. As a Disability Manager, you will coordinate complex cases, drive return-to-work programs, and support employee wellness across diverse operating divisions. The role may be based out of either Saint John, Moncton or Fredericton locations

  • Manage a caseload of disability cases, coordinating with employees, healthcare providers, internal stakeholders, and insurers.
  • Provide case management support to both employees and the business for both occupational and non-occupational disability claims.
  • Develop and oversee Return to Work (RTW) programs, ensuring compliance and timely reintegration.
  • Analyze case data and present actionable insights to senior leadership.
  • Maintain detailed documentation and ensure adherence to company policies and legal requirements.

  • Collaborate with Human Resources and Health & Safety teams to continuously improve disability management processes.

  • Post-secondary education (University or College).

  • At least 2–5 years' experience in case management, medical management (e.g., occupational therapy, physiotherapy, social work, psychology), or vocational rehabilitation.
  • Proven ability to coordinate and manage complex cases.
  • Strong attention to detail and responsiveness in a fast-paced environment.
  • Understanding of case management and return to work processes
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office.
  • Disability Management Certification is an asset, or willingness to obtain certification.
  • Bilingualism (English-French) considered an asset

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