Administrative & Client Experience Assistant

7 days ago

Calgary, Alberta, Canada AM Accountants CPAs Full time $16,000 - $18,500 per year

Join the Team at AM Accountants

At AM Accountants, we're more than a CPA firm—we're a trusted partner for small and large businesses in Calgary and beyond. With 10+ years of experience, we help our clients with tax consultations, payroll, accounting, incorporations, and so much more. Our mission? To provide expert guidance with a personal touch and make accounting simple and stress-free.

Who We're Looking For:

We're on the hunt for a friendly, organized, and proactive Administrative & Client Experience Assistant to be the face of our office. You'll be the first point of contact for clients and visitors, ensuring a welcoming experience while keeping our office running smoothly. If you're a multitasking superstar who thrives in a collaborative environment, we want you

What You'll Do:

  • Greet clients warmly and provide assistance in person, over the phone, and via email
  • Handle calls and maintain day-to-day call history
  • Communicate with clients regarding documents, appointments, & follow-ups
  • Charge clients manually or via phone, and send reminders for pending invoices & payments
  • Handle CRA related work including but not limited to CRA account registrations, and filing WSBC, T4s, and T5s online
  • Assist with incorporation, dissolution, and annual return tasks for Canada-wide and BC companies
  • Respond to client emails and coordinate with accountants as needed
  • Onboard new clients and create projects in financial systems
  • Schedule meetings (in-person and phone calls) and manage calendars
  • Create and upload Alberta Consent Forms and manage e-sign documents
  • Order office supplies and maintain inventory
  • Keep the office running smoothly - including light kitchen/office duties
  • Assist the team and other necessary tasks as needed.

What We're Looking For:

  • High school diploma required; diploma or certification in business administration is a plus
  • 1+ year experience in an administrative or receptionist role
  • Fluent in English, Hindi, and Punjabi
  • Strong communication and interpersonal skills, with a professional, customer-focused attitude
  • Excellent organizational skills, multitasking abilities, and attention to detail
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Quick learner with a knack for retaining and applying information

Perks & Benefits:

  • Competitive pay: $16.00/hr – $18.50/hr
  • Full-time: 40 hours/week (Monday–Friday, Saturdays as needed)
  • Onsite parking & convenient bus access
  • Health and Dental Benefits
  • Collaborative, supportive team environment

Compensation is competitive and negotiable, based on your experience and education — because we value your expertise.

Please note that only successful applicants from the screening process will be contacted via phone or Indeed Message. We appreciate the time and effort put into the application for each candidate.

Job Type: Full-time

Pay: $16.00-$18.50 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Calgary, AB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • This role involves supporting clients who speak English, Punjabi, and Hindi. Are you comfortable communicating in all three languages?

Education:

  • Secondary School (preferred)

Experience:

  • receptionist: 1 year (preferred)

Work Location: In person

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