Manager of Corporate Communications

Hamilton's storyteller and community connector

You're not just looking for a job. And we're not just looking to fill a vacancy.
This is an exciting time to join and create a lasting impact as the city is growing and transforming. The City of Hamilton has set out on a transformative journey, and we're searching for the right person to join us for the ride. The next stop? You, the Manager of Corporate Communications.

"I'm searching for a leader who understands that communications is the pulse that will drive our city's story forward, someone who can turn challenges into opportunities, and who will help us write the next chapter with clarity, courage, and creativity. This role isn't just about managing messages, it's about inspiring trust, driving change, and connecting to the city." Heather Anderson, Director of Communications & Engagement & Hiring Manager.

ou're not just a communicator, you're the chief storyteller, trusted advisor, and strategic partner.

• You're a leader, but you're also the stabilizing force, strategic navigator, and culture shaper in a team.
• You're not just managing change, you're restoring confidence, and building the foundation for long-term success.
• You're not just stepping into a role; you're proving that strong leadership can shift perception and performance.
• You're calm under pressure, and your leadership maturity will redefine what's possible.

Hamilton is a vibrant, diverse community and here you'll be part of a forward-thinking team where you can help shape how the city connects, engages and grows.

Step aboard and help us write the next chapter, together.

About the Role

Reporting to the Director, Communications & Engagement, this role leads the corporate communications team in setting strategy, delivering impactful narratives, and managing brand reputation. As a trusted advisor and storyteller, the manager partners with senior leaders and community groups to guide communications, ensure high standards, and drive continuous improvement. Success in this fast-paced environment requires strategic vision, critical thinking, and the ability to translate complex issues into clear, coordinated messaging across the organization.

Key Responsibilities

Communications Strategy & Operations

• Oversees media relations, issues management, internal communications, and campaigns to drive awareness and engagement.
• Advances public affairs programs and manages brand and reputational risk for the City.

Storytelling & Brand Leadership

• Crafts and champions the City's narrative, ensuring content reflects brand vision, values, and impact.
• Translates complex information into accessible, engaging storytelling across all channels.

Team Leadership & Development

• Leads and empowers a high-performing, multi-disciplinary communications team.
• Prioritizes innovation, continuous learning, and alignment with organizational goals.

Strategic Partnerships & Advisory

• Serves as a trusted advisor to senior leadership, Council, and community partners on communications strategy and reputation.
• Guides messaging, change management, and stakeholder engagement to support City priorities.
  

Qualifications

• Post-secondary degree in communications or a related field, with professional designations (IABC/CPRS) considered an asset.
• Extensive experience in communications, including at least ten years in the field and three years in a leadership role, preferably in the public sector.
• Proven expertise in communications strategy, brand and issues management, narrative storytelling, and leading high-performing teams through change.
• Strong leadership, project management, and interpersonal skills, with the ability to translate complex issues into clear messaging and collaborate with senior leaders and stakeholders.

To apply for this key role, submit your application to Phelps by clicking "Apply Now" below.

Application deadline: Friday, November 28, 2025