Resort Dispatcher

2 weeks ago

Blue Mountains ON, Canada Blue Mountain Full time $20,000 - $40,000 per year

Seasonal (Seasonal)

WHAT'S IN IT FOR ME?

  • Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations
  • Alterra Mountain Passes for your family;
  • Discounts on Blue Mountain Lift tickets for friends and family;
  • Free skating;
  • Staff priced meals &Starbucks treats;
  • Staff room rates at all our hotels;
  • Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more

HOURLY RATE- $19.29

FULL TIME HOURS

WHAT WILL I BE DOING?

Resort Dispatchers receive and dispatch emergency related calls via various methods of communication. Dispatchers work to prioritize emergency calls received to ensure Patrollers and Security can respond quickly and have accurate information required to respond to first aid or other emergency situations.

  • Communicate to first responder team via telephone, radio and email
  • Receive, evaluate and prioritize incoming first aid and emergency calls
  • Dispatch calls to Patrollers, Security and outside emergency responders (EMS)
  • Data entry of incident reports into Microsoft Access
  • Maintain Patrol and Security logs and related documentation
  • Conducting andactively take part in the Emergency Services incident follow-up program

WHAT DO WE NEED FROM YOU?

  • Strong customer service skills
  • Able to triage emergency calls based on severity potential and need
  • Resort knowledge an asset
  • Strong computer skills (Word, Excel, Access and electronic mail / internet)
  • Mustbe organized, energetic, and dependable
  • Able to multi-task in busy setting
  • Strong communication and interpersonal skills
  • Clear and pleasant telephone manner

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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