Service Technician for High end Production and Business Printers

2 weeks ago

London, Ontario, Canada Integrated Digital Solutions Full time $40,000 - $60,000 per year

Because of the increase in demand for our services, we are looking to grow our Print division with the addition of a full time technician in production printers for our print shop customers.

What We Offer:

  • Competitive Compensation - Based on Experience, Location, and Responsibilities.
  • Benefits Package (Medical, Vision, Dental, Life Insurance).
  • Provide the opportunity to grow and develop your career.
  • Offer an inclusive environment that encourages diverse perspective and ideas.
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization.

Our Team:

  • Our IDS print division offers a full range of Hardware and Software solutions. We currently carry the Konica Minolta, Canon and Epson full lines of Business office equipment including software.
  • We have amazing people who are the driving force, the inspiration and foundation of our company.
  • IDS also offers Managed IT Services/MSP, Mobile Solutions/IOT, Phone Systems, Remote Digital Signage, and Security.

We are looking for prospects who:

  • Are passionate about client success.
  • Enjoy collaborating with others.
  • Strive to exceed expectations.
  • Have a high-level of ethics and commitment as well as being a self-starter.

If this sounds like you, then you may be a great fit for IDS (Integrated Digital Solutions) – Beyond Technology.

You will:

  • Work closely with seasoned technicians.
  • Participate in Online, Virtual, and In-Person training from Epson, Canon and Konica Minolta.
  • Set up and install new printers, copiers, scanners, and copier management software.
  • Trouble-shoot customer reported problems.
  • Provide demonstrations and customer training.
  • Manage inventory of parts, and materials in your stock.
  • Provide excellent customer support and service.
  • Manage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines

Requirements:

  • Have certification on Konica Minolta Production machines, ex. C3080, C12000, C6100, C4080, c7090.
  • A valid driver's license in good standing.
  • High school diploma or GED.
  • Applicant must possess some knowledge of computers and electronics, computer/digital technology or related fields.
  • A+ and/or Network+ Certification an asset.
  • The ability to perform frequent lifting and/or moving items up to 50lbs.
  • Good written and verbal communication skills.
  • Flexibility to work overtime, weekends, and/or different shifts as needed.
  • Analytical thinking and problem-solving abilities.
  • Ability to work well under pressure.

Job Type: Full-time

Pay: $40,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Education:

  • Secondary School (required)

Experience:

  • Production Printers: 2 years (required)
  • Konica Minolta: 1 year (preferred)

Work Location: In person

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