Reception/AP/AR

Located in the stunning Thompson Valley, Rivershore Ram is proud to represent one of Canada's strongest truck brands with a reputation for integrity and customer care. Our team embodies the hard-working, down-to-earth spirit of Kamloops – where relationships matter just as much as results.

We believe in rewarding effort, supporting growth, and delivering experiences that keep customers coming back. If you want to join a dealership that values both community and performance, Rivershore Ram is the place to be.

Role Summary:

The Receptionist/AP/AR position is a key administrative role responsible for creating a welcoming first impression for all guests while providing accurate and timely support to the accounting team. This hybrid role delivers front-desk reception service combined with full-cycle accounts payable and accounts receivable duties. The ideal candidate is professional, organized, detail-focused, and comfortable managing competing priorities in a busy dealership environment.

Key Responsibilities:

Reception & Front Desk

• Greet all customers, vendors, and visitors in a friendly and professional manner.
• Answer and direct incoming phone calls using the dealership phone system.
• Maintain a clean and organized reception area, ensuring brochures, signage, and merchandise displays are tidy.
• Manage incoming and outgoing mail, courier deliveries, and general inquiries.
• Support the sales and service departments with light administrative tasks as needed.
• Monitor showroom foot traffic and promptly alert sales staff of customer arrivals.
• Assist with booking appointments or redirecting guests to the appropriate department.

Accounts Payable (AP)

• Match invoices to purchase orders and ensure accurate coding prior to processing.
• Input vendor invoices into the accounting system in a timely manner.
• Prepare weekly payment runs and follow approval workflows.
• Reconcile vendor statements and follow up on outstanding discrepancies.
• Maintain organized electronic and physical filing systems for all AP documentation.
• Communicate professionally with vendors regarding payment inquiries or issues.
• Support month-end closing duties by ensuring all AP entries are posted accurately and on time.

Accounts Receivable (AR)

• Process daily deposits for service, parts, and sales accurately.
• Prepare and reconcile cash, cheque, and credit card batches.
• Issue customer statements and follow up on overdue accounts when required.
• Support service and parts with invoice corrections or billing questions.
• Reconcile AR sub-ledgers to the general ledger as part of month-end procedures.
• Maintain accurate customer account records and ensure all supporting documentation is filed properly.

Administrative & Dealership Support

• Assist the Controller with various administrative tasks including data entry, document preparation, scanning, and filing.
• Provide backup support for other administrative positions during absences or high-volume periods.
• Adhere to all internal control processes, confidentiality standards, and dealership policies.
• Participate in occasional dealership events, promotions, and customer initiatives.

Qualifications & Requirements:

• Previous experience in reception and/or accounting (AP/AR) required; dealership experience considered an asset.
• Strong computer skills, including proficiency with Microsoft Excel, Outlook, and accounting software.
• Excellent customer service and communication skills — polished, professional, and friendly demeanor.
• High attention to detail with strong organizational and multitasking abilities.
• Ability to work independently while supporting a collaborative team environment.
• Reliable, punctual, and comfortable working in a fast-paced setting.
• Ability to maintain confidentiality when handling sensitive financial and customer information.

If you believe you'd be a great fit for this role and our team, we'd love to hear from you Please submit your resume for consideration. We sincerely thank all applicants for their interest — however, only those selected for an interview will be contacted.

We are proud to be an equal opportunity employer committed to creating a workplace that is welcoming, inclusive, and respectful. All employment decisions — including recruitment, hiring, training, promotion, and compensation — are made without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

We believe diversity and inclusion make our team stronger, and we're dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.

If you require an accommodation during the selection process, please let us know. We will work with you to ensure your needs are met in accordance with applicable laws.