Enterprise Account Executive

Job Title: Account Executive (Enterprise)

Department: Sales

Reports to: Director of Enterprise Sales, North America

Term: Full-Time Continuing

Primary Location: Hybrid/Remote (Ontario)

About us: 

Behind every innovative new medical device, new healthcare policy, and research into new treatments, there's a literature review. At DistillerSR Inc., we're changing the way that scientific research is conducted. Founded in 2008, DistillerSR is the world's leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based health research.

DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life-changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market. At DistillerSR, we have three core values: Always Leading, Always Innovating, and Always Trusted. Our amazing team lives these values every day and our customers trust us to bring them innovative,

world-leading solutions that power their important work.

The Role:

Reporting directly to the Director of Enterprise Sales, the Enterprise Account Executive serves as the key liaison between Prospects, Customers and internal, supporting departments. This is a blended role where you are responsible for developing new client relationships while nurturing & growing existing ones. You meet customer demands while ensuring internal teams are prepared to execute accordingly. 

The ideal candidate is a seasoned and polished professional with demonstrated success in prospecting new accounts, while also being able to develop key accounts at the enterprise level. They will be adept at communicating complex concepts with diverse audiences and instinctively understand the importance of a growth mindset. Similarly, the ideal candidate will demonstrate strong communication, writing, and presentation skills. Finally, prioritizing positive and collaborative relationships with colleagues and stakeholders as an internal centre of influence is also key.

Duties and Responsibilities:

• Consistently deliver net new revenue growth on a monthly, quarterly and annual basis
• Play an integral part in Prospecting, generating new opportunities, and developing customers that will turn into long-lasting relationships
• Demonstrate a keen understanding of Pipeline management and execution
• Develop trusted relationships with a portfolio of major clients and prospects
• Acquire a thorough understanding of priority customer needs and requirements
• Expand relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are implemented and delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Strong discipline with respect to Forecasting, Data Hygiene, and Forecast Accuracy
• Perform administrative duties related to sales and internal processes, including weekly and monthly reporting of activities using CRM software. 
• Demonstrating best practices with ongoing CRM clean data management
• Attend weekly conference calls and weekly Sales meetings to update product knowledge, share success stories, and discuss selling strategies.
• Role requires intermittent travel related to customer meetings as well as attending required conferences and industry trade shows 

Note: Duties are not limited to those listed above. Additional duties may be assigned as required. However, reasonable consultations with personnel will be made, if possible, under business conditions.

Required Qualifications

• Bachelor's degree 
• Experience with enterprise sales in the life science research market
• Proven performance results 
• Ability to manage vertical markets to ensure reach and frequency targets are being met on a daily/weekly/monthly basis.
• Exceptional client interaction skills.
• Excellent written and verbal communication skills
• Excellent presentation skills
• Demonstrated negotiation skills
• A high-level thinker who also has an appetite for keeping track of details and timelines
• A passion for sales and the drive to meet and exceed targets set by the company

Preferred Qualifications

• Experience selling SaaS software solutions is highly preferred.
• Experience selling to Medical Device Manufacturers and/or Pharmaceutical companies
• Experience in a regulated/complaint industry (ISO, GAMP, FDA) is an asset.

As part of our recruitment process, we may utilize artificial intelligence tools to support or assist the review of applications. These tools may help us identify candidates whose qualifications best match job requirements.

DistillerSR Inc. is committed to providing a respectful, welcoming, and inclusive work environment where every single employee can bring their full self to work, thrive, and be successful. Please let us know if you need any accommodation during the recruitment process.