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Junior Property Manager
2 weeks ago
Role Overview
The Junior Property Manager is responsible for the hands-on management and performance of a portfolio of rental properties built and sold through our affiliated companies. Though employed under the builder arm of the business, this role plays a central part in managing tenant relationships, coordinating maintenance, and supporting financial outcomes for properties owned by our investor clients. By ensuring properties are well-maintained, fully leased, and operating efficiently, the Junior Property Manager contributes directly to the success of each asset and the broader investment model.
We're looking for a motivated, people-oriented individual who's ready to learn the ropes of property management from the ground up. You don't need to have years of experience or a property management license — we'll provide the training, mentorship, and structure to help you grow into the role.
Key Responsibilities
Tenant & Lease Management
- Serve as the main contact for all tenant needs, including inquiries, complaints, service requests, lease agreements, renewals, and move-in/move-out coordination.
- Maintain positive tenant relations to reduce turnover and maximize occupancy.
- Enforce lease terms and support conflict resolution as needed.
Property Operations
- Oversee regular and emergency maintenance, working with internal crews or external vendors.
- Conduct regular property inspections to ensure upkeep and code compliance.
- Maintain high standards of cleanliness, safety, and habitability across the portfolio.
Financial Support
- Track and support rent collection efforts and follow up on delinquencies.
- Review operational expenses, approve vendor invoices, and assist with property-level budgeting.
- Monitor maintenance costs to ensure sustainability of property cash flow.
Internal Coordination
- Work closely with construction, leasing, and investor relations teams to ensure alignment between build quality, leasing activity, and investor expectations.
- Assist with turnover readiness and feedback to construction on post-build issues affecting tenancy or operations.
Compliance & Risk Mitigation
- Ensure properties comply with municipal, provincial, and national regulations, including safety codes and tenant laws.
- Keep accurate records of repairs, inspections, and incidents.
Strategic Impact
The Junior Property Manager plays a critical role in the overall health of the business. By maintaining high occupancy, minimizing repair costs, and ensuring smooth operations, this position directly supports the profitability of the properties post-sale. This, in turn:
- Helps investor clients realize better returns through stronger cash flow and reduced vacancy risk.
- Supports future investor interest and buy-in for upcoming development projects.
- Ensures the properties generate enough revenue to fund maintenance, repairs, and mortgage payments, preserving asset value and sustainability.
- Contributes to the company's long-term growth by ensuring the performance of the portfolio reflects well on all business arms — construction, operations, and management.
Qualifications
- Reliable, proactive, and ready to take it upon yourself to learn, through independent research and guided training: the Residential Tenancies Act (RTA), local municipal bylaws, property maintenance processes and best practices, and how to use our software, Yardi Breeze.
- Strong interpersonal skills, communicating clearly, respectfully, and professionally to tenants, contractors, and team members.
- Excellent conflict resolution skills, handling issues calmly, professionally, and in line with local laws and industry best practices.
- Organized and detail-oriented with good follow-through, responding to phone and email in a timely manner.
- Highly proficient with technology and Microsoft Office, including Excel and SharePoint.
- Willing to be a 24/7 emergency point of contact for tenants, including weekends, as well as do evening/weekend suite showings.
- Valid driver's license and reliable transportation required.
Preferred Traits
- Experience in property management, real estate, or customer service is an asset, but not required. What matters most is your attitude, professionalism, and willingness to grow.
Reporting and Accountability
- The Junior Property Manager reports directly to the Operations Manager.
- Regular updates on occupancy rates, repairs and upkeep, tenant feedback, etc.
Job Type: Full-time
Pay: $24.00-$30.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
Application question(s):
- Are you prepared to self-learn the RTA, local bylaws, and how to use our software, Yardi Breeze? How do you plan on doing this?
- Are you willing to be a 24/7 emergency point of contact for tenants?
- Are you willing to do evening and weekend suite showings as needed?
Work Location: In person
