Host/Hostess/Expo
7 days ago
Job Overview
We are seeking a friendly and professional Host/Host to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional guest services and ensuring a welcoming atmosphere. This role is vital in creating a positive dining experience and supporting the smooth operation of our restaurant or hospitality establishment. Previous restaurant or hospitality experience is preferred but not required; excellent communication and customer service skills are essential.
Duties
- Greet guests warmly upon arrival and manage waitlists efficiently
- Escort guests to their tables and provide menus
- Handle reservations and manage seating arrangements using POS systems such as Micros POS
- Answer phone inquiries with professional phone etiquette and assist with reservation bookings
- Maintain cleanliness and organization of the host/host station
- Communicate effectively with kitchen staff and servers to coordinate guest seating and service flow
- Assist with guest inquiries, special requests, and feedback to ensure satisfaction
- Support restaurant operations during busy periods, including managing guest flow and wait times
Requirements
- Strong guest services and customer service skills with a friendly demeanor
- Previous experience in serving, hospitality, or food service is a plus; hotel experience is also beneficial
- Excellent communication skills, both verbal and written
- Familiarity with POS systems, particularly Micros POS, is preferred
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Knowledge of restaurant operations and phone etiquette is desirable
- Professional appearance and positive attitude are essential for representing our establishment effectively
Job Type: Part-time
Pay: From $15.35 per hour
Work Location: In person
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