TRIRIGA Helpdesk Mailbox Management Professional

2 weeks ago

Toronto, Ontario, Canada Redolent, Inc Full time $80,000 - $120,000 per year

TRIRIGA Helpdesk Mailbox Management

Location: Toronto downtown - hybrid

Duration: Initially 1 year

Job Description:

  • Monitor and manage the TRIRIGA Helpdesk mailbox, ensuring timely and effective responses to queries and issues.
  • Coordinate with business partners, technology teams, and vendors to resolve TRIRIGA-related incidents and requests.
  • Maintain documentation and reporting related to TRIRIGA support activities.
  • Identify and escalate risks or recurring issues related to TRIRIGA to the appropriate stakeholders.

Required Experience:

  • 5+ years of relevant experience
    in business application management, ideally with exposure to TRIRIGA or similar enterprise applications.
  • Demonstrated experience supporting TRIRIGA or similar facilities management applications.
  • Advanced knowledge of project delivery life cycle (PDLC) methodology, business testing, and project management.
  • Experience managing shared mailboxes or helpdesk functions.

  • Rq08467

    1 week ago

    Toronto, Ontario, Canada Rubicon Path Full time $60,000 - $90,000 per year

    DescriptionResponsibilities:Under the direction of the Senior Technical Manager and the Project Manager, this role will be part of the Education Capital Information System (ECIS) project team that will be asked, amongst other things, to ensure exceptional a customer first attitude throughout their day-to-day activities.Responsible for providing support to...

  • IT Helpdesk Support Specialist

    3 days ago

    Toronto, Ontario, Canada Infoya Full time $60,000 - $90,000 per year

    Company Description Infoya is a global IT consulting and services organization. We collaborate with visionary leaders to achieve outsized business impact by providing innovative solutions and exploring cutting-edge technologies. We work hand-in-hand with our clients to facilitate transformative change, guiding them through strategic shifts in technology,...

  • Helpdesk Administrator

    2 weeks ago

    Toronto, Ontario, Canada Cognizant Full time $80,000 - $120,000 per year

    As a Helpdesk Administrator, you'll make an impact by maintaining a secure, efficient, and connected digital environment. You'll combine hands-on technical support with advanced identity and access management, helping ensure a seamless experience for end users while strengthening the organization's IT infrastructure. You will be a valued member of the Cloud...

  • Remote Helpdesk Technician

    1 day ago

    Toronto, Ontario, Canada F1 TECH INC. Full time US$32,000 - US$44,000 per year

    Location: Remote (Must reside in Ontario)Employment Type: Full-Time (40 hours/week)Hourly Rate: $ $22.00About the Role:We are seeking a Level 1 Remote Helpdesk Technician to provide first-level technical support to our internal team. You will troubleshoot IT-related issues and assist with systems such as desktops/laptops, mobile devices, printers, fax...

  • Manager, IT

    1 day ago

    Toronto, Ontario, Canada Cineplex Full time $80,000 - $120,000 per year

    City:TorontoWhat you will do:We're looking for a proactive, people-focused Manager, IT (CMC) Helpdesk to lead our first-level support team. If you're excited by the idea of building strong processes, fostering a collaborative team culture, and ensuring outstanding service delivery, this is the role for you.As the Manager of our IT Helpdesk, you'll be the...

  • Store Manager Position at The

    1 day ago

    Toronto, Ontario, Canada UPS Store Full time $42,000 - $46,000 per year

    Store Manager – The UPS StoreLocation: 582 St. Clair Ave W. Toronto ON - M6C 1A6Job Type: Full-timeAbout the Role:We're looking for a motivated and reliable Store Manager to lead the day-to-day operations of The UPS Store. You'll oversee a small team (1–2 part-time employees) and ensure every customer enjoys a positive, efficient experience.Our store...

  • Bilingual Operations Assistant

    1 week ago

    Toronto, Ontario, Canada Marquest Asset Management Inc. Full time $60,000 - $100,000 per year

    Company DescriptionMarquest Asset Management Inc. is a private investment management company specializing in equity and flow-through products for both accredited and retail investors. Since 1985, the company has employed a disciplined and active investment approach to navigate changing market environments and deliver exceptional risk-adjusted returns....

  • CAN – IT – Bus Systems Analyst III

    7 days ago

    Toronto, Ontario, Canada HRbrain Inc. Full time US$80,000 - US$120,000 per year

    About This RoleLooking for a conceptual and analytical thinker with strong attention to detail who is comfortable working solo or together with a team. In this expert level professional role, you will lead specialized business application management activities for a designated functional area. You'll plan, manage and lead the team for gathering requirements...

  • Professional Services Manager

    1 week ago

    Toronto, Ontario, Canada Novum Global Full time $100,000 - $120,000 per year

    Job Summary The Professional Services Manager, North America is responsible for overseeing service delivery, ensuring exceptional client satisfaction, and driving operational excellence across the region. This role combines strategic leadership, team oversight, and cross-departmental collaboration to ensure services are delivered effectively and in...

  • Professional Services Manager

    1 week ago

    Toronto, Ontario, Canada Novum Global Full time $120,000 - $170,000 per year

    Job SummaryThe Professional Services Manager, North America is responsible for overseeing service delivery, ensuring exceptional client satisfaction, and driving operational excellence across the region. This role combines strategic leadership, team oversight, and cross-departmental collaboration to ensure services are delivered effectively and in alignment...