Front of House Manager

12 hours ago

Langley BC VA B, Canada Lodge Steakhouse Full time $45,000 - $55,000 per year

The Lodge Steakhouse is hiring Join the hype of our fast growing company and dynamic crew

Job Overview

We are seeking an experienced and dynamic Front of House Manager to lead our hospitality team in delivering exceptional customer service and ensuring smooth restaurant operations. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for the food and beverage industry. This role involves overseeing daily front-of-house activities, supervising staff, managing customer relations, and maintaining high standards of food quality and hospitality. Previous experience with POS systems and restaurant or hotel environments is highly desirable. The Front of House Manager will play a vital role in creating a welcoming atmosphere for guests while ensuring operational excellence.

Responsibilities

  • Supervise and coordinate front-of-house staff to ensure efficient service delivery
  • Oversee food service operations, including serving, food handling, and hospitality standards
  • Manage customer relations to ensure guest satisfaction and handle any complaints professionally
  • Monitor daily restaurant operations
  • Ensure compliance with food safety regulations and maintain cleanliness standards in the dining area
  • Assist with food preparation and expo when needed
  • Be hands on and ready to take on whatever it takes mentality
  • Managing labour daily

Qualifications

  • Proven supervising experience in a restaurant or hospitality setting; leadership skills are essential
  • Experience with POS systems
  • Background in restaurant management or hotel experience is preferred
  • Excellent customer service skills with the ability to handle guest concerns diplomatically
  • Ability to lead a team effectively while maintaining high standards of hospitality and service quality
  • Strong communication skills coupled with the ability to interview potential team members and manage staff schedules

This position offers an exciting opportunity for a dedicated professional passionate about hospitality management to contribute to a thriving establishment known for excellent service and awesome food.

Apply today

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:

  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

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