IT Systems Administrator

Who we are:

We are a bunch of people who really care about agriculture, food and the challenges facing farming. We want to help farmers with data driven decision making to help nature feed a growing population. Join our team of expert engineers, agronomists, entomologists, crop researchers, and data scientists who are continually conducting research to help drive innovation in agriculture.

Semios is a market leader in leveraging the internet-of-things (IoT) and big data to improve the sustainability and profitability of specialty crops. With 500 million data points being reported by our sensors every day, we leverage our big data analytics, such as in-depth pest and disease modeling, to empower tree fruit and tree nut growers with decision-making tools to minimize resources and risks.

One of our partners produced this short video which shows what we do and our positive environmental impact.

We know our journey is only achievable by having a great team who shares ideas, tries new things and learns as we go.

Who you are:

Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems, such as helping the world reduce the use of pesticides and helping nature feed a growing population. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.

Semios' Technology team is seeking a highly skilled and motivated IT Systems Administrator to manage, maintain, and optimize our organization's IT infrastructure. The ideal candidate will ensure the reliability, security, and efficiency of our systems, networks, and related technologies, while providing technical support to staff and customers. This role includes both proactive system management and responsive support to ensure a seamless technology experience for internal and external stakeholders.

What you will do:

Technical Environment & Systems Administration

• Provide Level 1–2 support for internal customers, escalating issues where necessary.
• Support endpoint devices throughout their lifecycle: procure, install, configure, deploy, maintain, and decommission. This includes laptops running Windows 11 and macOS, and mobile devices running iOS, iPadOS, and Android.
• Manage devices through policies, configuration profiles, or MDM tools where applicable to ensure security, privacy and reliable operations.
• Oversee and optimize Google Workspace, Microsoft 365, Jira, Slack, and other internal systems.
• Manage identity, access, and licensing across our applications and services
• Enable and maintain SSO and other infrastructure integrations for systems used by HR, Finance, Marketing, Engineering, and other teams.
• Provide technical support for office technology, including meeting room hardware, displays, internet, Wi-Fi, network equipment, and telecom solutions.
• Manage onboarding and offboarding processes in an efficient and secure manner by providing users with proper access and hardware.

Security & Compliance

• Proactively enforce international best-practice security standards for devices, data, and systems.
• Ensure robust asset and product security, including SSO, encryption, and user adherence to security protocols.
• Enhance Semios security posture and continuous improvement in this area.

Process Improvement & Automation

• Identify recurring issues and create streamlined workflows.
• Implement automation tools and integrations to reduce manual effort.
• Recommend and roll out best practices across the business.
• Contribute to team project initiatives, bringing ideas and improvements to the organization.

Requirements

We want you to succeed so you will need:

• 3–5 years of experience as a System Administrator or similar role.
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• Problem-solving and analytical skills to troubleshoot and resolve issues.
• Proven ability to manage priorities, balance workload, and communicate effectively across time zones.
• Experience managing and optimizing Google Workspace, Microsoft 365, and related SaaS environments.
• Experience supporting front-end developers, product, and SaaS specialists in a global company.
• Experience with MDM (macOS, iOS, iPadOS, Microsoft Windows), AWS, Atlassian / Jira, Slack, Salesforce CRM, Dynamics 365, SSO Management.

Nice to have:

• ITIL Foundation, CompTIA Certifications an asset.
• Familiarity with Infrastructure as Code (IaC) concepts.
• Exposure to Ruby on Rails environments.
• Background in agricultural technology or SaaS businesses.

Salary range: $76,000 to $98,000 per year

Please note that the base pay offered may vary based on factors including but not limited to knowledge, skills and experience, as well as business and organizational needs.

Please note this role requires you to be on-site at our office three days per week. Flexibility with working hours is essential to meet the needs of our team.

Benefits

Why this is the opportunity for you:

• Purposeful Work: Sleep better knowing you're making the world a better place through more sustainable food production. You'll have the opportunity to contribute and make an impact by working on meaningful projects.
• Our People: Work with a team that values fun, laughter, and each other in a collaborative and casual work environment
• Recharge and Refresh: Benefit from a generous vacation policy and an annual year-end winter break to relax and rejuvenate.
• Give Back: Take advantage of dedicated volunteer days to support causes you care about.
• Work Flexibly: Enjoy hybrid working options for employees near our offices, emphasizing work-life balance.
• Prioritize Your Well-Being: Access comprehensive health plans designed to support your physical and mental health.
• Save for tomorrow: Take advantage of our Group RRSP program with company matching
• Stay Energized: Enjoy well-stocked snack options in our offices and regular team outings to build connections and have fun.

At Semios, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. We believe that different perspectives and backgrounds are what make a company flourish and we welcome everyone.