Administrator / Clinic Coordinator

Administrator / Clinic Coordinator

Join Our Dynamic Team as a Clinic Coordinator

Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?

Be the Heart of Our Team. We'll Support the Rest.

Our admin team is the backbone of our practice. You keep everything moving so our therapists can focus on what they do best. We know the work you do matters, and we make sure you feel supported every step of the way.

Here's what you'll enjoy with us:

• Competitive compensation
• A warm, supportive team and environment where your role truly makes a difference
• Remote work with flexible hours

You'll be joining a team that values collaboration, kindness, and growth, for our clients, for our therapists, and for you.

Our Vision

To lead a practice where therapeutic work does more than ease suffering, it empowers transformation. We aim to be a place where clients feel heard, honored, and supported in doing the real work: discovering insight, building practical skills, and sustaining change that extends beyond the therapy room. We strive to support a team of psychotherapists who live our values: empathy, adaptability, collaboration, and professional growth.

We also envision an administrative team that embodies the same values we hold in our clinical work: compassion, integrity, and a commitment to growth. Our admin staff plays a vital role in shaping the client experience and supporting our clinicians behind the scenes. We aim to build a team that is organized, thoughtful, client-centered, and dedicated to creating a welcoming, seamless, and supportive environment for everyone who interacts with our practice.

Our Core Values

At Evergreen Therapeutics, our values shape how we show up for our clients and for each other:

• Continuous Learning → We stay committed to ongoing training and development to ensure our work remains evidence-based, current, and ethically grounded.
• Integrative Care → We draw from multiple therapeutic approaches because people are complex, and support should be flexible and personalized.
• Authenticity/Cultural Sensitivity → We honour each person's identity, background, and lived experiences, ensuring care that is inclusive and respectful. We also encourage honesty, openness, and bringing your true self to the work.
• Trauma-Informed Practice → We prioritize safety, compassion, and understanding in every interaction, recognizing the impact of trauma on wellbeing.
• Collaboration → We are stronger together. Collaboration, mutual support, and a willingness to step in for one another are at the heart of how we serve clients and build our practice.
• Work Hard, Play Hard → We value dedication and excellence in the therapy room, balanced with humor, connection, and celebration outside of it. We know that thriving as therapists means making room for joy, rest, and community.

What We Offer:

• Competitive Compensation
• Supportive Team and Environment
• Remote Work -- with the possibility of transitioning to in-person.

What You'll Do:

• Front Desk Support (Remote): Provide exceptional support to our Psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.
• Client Interaction: Welcome clients to the office, answer client calls and emails, and follow up with clients to book future sessions.
• Therapist support: Assisting therapists with scheduling, invoicing, and following up with clients.
• Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.

To Succeed in This Role:

• You will excel if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.
• You must be extremely organized, thinking 10 steps ahead, with the ability to see the big picture with an entrepreneurial mindset.
• You have a passion for helping others, as you will be the primary point of contact for our clients.
• You are able to use technology platforms, such as Google Workspace Apps, Dropbox and Jane App.

Qualifications:

• 2-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
• Psychology undergraduate students and graduates are welcome

Skills & Attributes of Our Ideal Candidate:

• Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
• Strong communication skills with the ability to communicate professionally and compassionately.
• Confidence in sharing ideas and constructive feedback to help us grow.
• Ability to juggle multiple projects simultaneously, meeting deadlines and keeping promises.
• Tech-savvy, with experience using Google Drive Suite, Gmail, Dropbox, Mac, and Windows.
• Knowledge of Jane App is an asset.
• An appetite for innovation and simplicity with a strong process orientation.
• Ability to work autonomously and collaboratively with a talented team.

Application Process: Please submit your CV/resume and cover letter to

For more info on our practice, check out our website:

Accommodations available upon request.

Job Type: Part-time

Pay: $22.00-$25.00 per hour

Expected hours: 5 – 10 per week

Application question(s):

• Do you have experience working in healthcare?

Work Location: Remote